Server (Modern Fine Dining Concept)

PT Biko Indonesia; Jakarta Selatan; On-site; IDR 55,800,000 - 100,440,000; Full time

Benefits offered by this job

BPJS Kesehatan

BPJS Ketenagakerjaan

Overtime Fee

Job summary

PT Biko Indonesia, a dynamic hospitality company in Jakarta Selatan, is seeking a skilled Server for a full-time, on-site role. You will deliver world-class service, maintain impeccable dining standards, and contribute to a memorable guest experience in our modern fine dining setting.

You should have proven fine dining experience, strong communication, and the ability to handle diverse guest requests, including dietary constraints. Multilingual English and Indonesian skills are highly valued.

Qualifications

• Proven experience in fine dining or upscale settings.
• Strong knowledge of service techniques and etiquette.
• Fluency in English and Indonesian is highly desirable.

Responsibilities

• Greet guests and seat them with comfort and preference.
• Present menus and make informed recommendations on dishes and beverages.
• Take accurate orders and communicate dietary needs to kitchen.
• Serve courses per fine dining protocols and maintain presentation.
• Maintain immaculate dining area and replenish service ware promptly.
• Collaborate with kitchen and sommelier to ensure seamless service.
• Handle payments using POS systems and ensure customer satisfaction.
• Ensure strict food safety and hygiene practices.

Skills

Fine dining service

Table management

POS systems

Multilingual English/Indonesian

Attention to detail

Communication skills

Brand representation

Flexibility with shifts

Education

Food safety certification

Tools

Restaurant management software

Job description

About us

PT Biko Indonesia is a dynamic hospitality company dedicated to delivering exceptional dining experiences. We specialise in curating modern fine dining concepts that blend innovative cuisine with impeccable service standards. Our commitment to excellence extends across every aspect of our operations, from the kitchen to the dining room, where our team members play a crucial role in creating memorable moments for our guests.

About the role

We are seeking a skilled and professional Server to join our front-of-house team at our modern fine dining establishment in Jakarta Selatan. This is a full-time position based in Jakarta Raya, where you will be at the heart of our guest experience. As a Server, you will be responsible for delivering world-class service whilst maintaining the highest standards of professionalism, attentiveness and knowledge. Your role is integral to ensuring that every guest leaves our restaurant with an exceptional memory of their dining experience.

Key responsibilities

• Greet guests warmly and seat them at their designated tables with attention to comfort and preference
• Present menus and provide knowledgeable recommendations regarding dishes, wines and beverages with confidence and expertise
• Take accurate food and beverage orders whilst ensuring special requests and dietary requirements are clearly communicated to the kitchen
• Serve food and beverages according to fine dining protocols, demonstrating proper techniques and presentation standards
• Maintain impeccable table settings and ensure glasses, plates and utensils are replenished promptly and appropriately
• Monitor guest satisfaction throughout their meal and respond promptly to any concerns or additional requests
• Process payments and transactions accurately using point-of-sale systems
• Maintain cleanliness and organisation of dining areas, side stations and service equipment at all times
• Collaborate effectively with kitchen staff, sommelier and fellow servers to ensure seamless service delivery
• Uphold food safety and hygiene standards in accordance with health regulations and company policies
• Contribute to a positive team environment through communication, support and shared responsibility for service excellence

What we're looking for

• Proven experience as a Server in a fine dining or upscale restaurant environment
• Comprehensive knowledge of fine dining service techniques, including proper sequencing, table management and guest etiquette
• Strong communication skills with the ability to engage guests professionally and courteously
• Excellent product knowledge regarding food, wines and beverages, with the ability to make informed recommendations
• Proficiency in using point-of-sale (POS) systems and restaurant management software
• Attention to detail and the ability to maintain high standards of presentation and cleanliness
• Physical stamina and the ability to stand, walk and carry items for extended periods
• A professional ability to represent the brand with poise and integrity
• Multilingual capabilities are highly desirable, particularly fluency in English and Indonesian
• A genuine passion for hospitality and a commitment to delivering exceptional guest experiences
• Flexibility to work varying shifts, including evenings, weekends and public holidays as required
• Certification in food safety and hygiene is preferred

What we offer

PT Biko Indonesia is committed to creating a supportive and rewarding workplace for our team members. We offer competitive remuneration packages commensurate with experience and performance. Our employees benefit from ongoing training and professional development opportunities designed to enhance service skills and culinary knowledge. We foster a collaborative team culture where every staff member's contribution is valued and recognised. Additional benefits include staff meal provisions, opportunities for career advancement within our organisation, and a workplace that prioritises your wellbeing and job satisfaction. We maintain a vibrant, inclusive work environment where you can develop your hospitality career whilst being part of a team passionate about delivering excellence.

Perks and benefits

• BPJS Kesehatan
• BPJS Ketenagakerjaan
• Overtime Fee