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Etta Place is seeking a friendly Server to deliver exceptional guest experiences with attentive, professional service. You will welcome guests, present menus, take orders, and coordinate with kitchen and bar teams to ensure smooth dining.
The role requires clear communication in Bahasa Indonesia and English, strong interpersonal skills, and a genuine passion for hospitality. We offer competitive salary based on experience, meal and transportation allowances, BPJS Kesehatan and Ketenagakerjaan,
As a Server, you will be responsible for delivering excellent guest experiences through attentive, friendly, and professional service. You will ensure that guests feel welcomed, well taken care of, and enjoy a seamless dining experience.
Key Responsibilities:
Welcome and greet guests warmly, creating a positive first impression.
Present menus, explain food and beverage selections, and provide recommendations when needed.
Take accurate food and beverage orders and communicate them clearly to the kitchen and bar teams.
Serve food and beverages promptly and professionally, following established service standards.
Maintain good product knowledge, including menu items, ingredients, and preparation methods.
Respond to guest requests, questions, and complaints in a polite and professional manner.
Coordinate effectively with the kitchen, bar, and other service team members to ensure smooth operations.
Maintain cleanliness, presentation, and organization of the dining area and service stations.
Follow company procedures related to hygiene, food safety, and service standards.
Support daily opening, closing, and side-work duties as assigned by the supervisor.
Previous experience as a Server, Waiter/Waitress, or in a similar hospitality role is preferred.
Able to communicate clearly in Bahasa Indonesia and functional English.
Strong interpersonal and customer service skills, with a genuine passion for hospitality.
Friendly, confident, proactive, and attentive to guests' needs.
Good knowledge of food and beverage service standards.
Competitive salary based on experience and qualifications.
Meal and transportation allowances.
BPJS Kesehatan and BPJS Ketenagakerjaan in accordance with applicable regulations.
THR in accordance with Indonesian regulations.
Service charge, subject to company policy.
Training and opportunities for professional development.
A collaborative and dynamic working environment.