About the role
PT Champ Resto Indonesia is seeking a professional and personable Waiter to join our hospitality team in Jakarta Selatan. This is a part-time position that plays a crucial role in delivering exceptional dining experiences to our guests. As a Waiter, you will be the face of our establishment, ensuring that every customer interaction reflects our commitment to outstanding service and hospitality. This role is essential to maintaining the high standards that define our restaurant and contribute directly to guest satisfaction and loyalty.
What you'll be doing
- Greeting guests warmly upon arrival and seating them according to restaurant layout and capacity
- Presenting menus and providing detailed information about available dishes, specials, and beverage options
- Taking accurate food and drink orders from guests in a courteous and efficient manner
- Relaying orders to the kitchen and bar staff promptly and accurately
- Serving food and beverages to guests in a timely and professional manner, ensuring correct placement and presentation
- Checking on guests regularly to ensure satisfaction with their meals and addressing any concerns promptly
- Clearing tables between courses and maintaining a clean, organised dining area throughout service
- Processing payments and handling cash or card transactions with accuracy
- Maintaining knowledge of allergen information and dietary requirements to assist guests
- Collaborating with kitchen and bar teams to ensure smooth service operations
- Adhering to food safety and hygiene standards at all times
- Contributing to a positive team environment and supporting colleagues during busy periods
What we're looking for
- Previous experience working as a Waiter or in a similar customer-facing hospitality role
- Excellent communication and interpersonal skills with a genuine passion for delivering outstanding customer service
- Strong organisational abilities and the capacity to manage multiple tables simultaneously
- Knowledge of food and beverage service standards and etiquette
- Ability to remain calm and professional in fast-paced, busy environments
- Physical fitness to stand for extended periods and carry plates and trays safely
- Attention to detail, particularly regarding accuracy of orders and table management
- Flexibility and reliability with part-time scheduling requirements
- A positive attitude and willingness to learn and adapt to our restaurant's procedures
- Basic numeracy skills for handling payments and providing change
- Preferred: Experience in Indonesian or Asian cuisine restaurants
- Preferred: Language skills in Indonesian and English
About us
PT Champ Resto Indonesia is a respected hospitality establishment located in Jakarta Selatan, dedicated to providing guests with memorable dining experiences. Our restaurant prides itself on delivering exceptional service, high-quality cuisine, and a welcoming atmosphere. We are committed to creating a workplace where our team members can thrive, develop their skills, and take pride in the service they provide to our valued guests. We believe that our staff are the heart of our business, and we invest in their professional growth and wellbeing.
What we offer
- Part-time flexible working arrangements suited to your availability
- Competitive hourly rates and performance-based incentives
- Opportunities for professional development and advancement within the hospitality industry
- A supportive and collaborative team environment
- On-the-job training to develop your skills and knowledge of our menu and service standards