Senior Warehouse Operations Lead

Shopee; Surakarta; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Shopee is seeking a warehouse operations leader in Surakarta to oversee safe, efficient warehouse activities. You will manage daily inbound/outbound processes, ensure inventory accuracy, and drive KPI achievements across productivity, SLA, NFR, and LSR.

Collaboration with related departments and cross-functional teams is essential. The role emphasizes leadership, problem-solving, and strong communication, with shifts and mobility as operational needs dictate.

Qualifications

• 3–5 years of warehouse/logistics operations experience, with team leadership
• Strong knowledge of inbound, outbound, inventory control, and stock accuracy
• Able to monitor KPIs such as productivity, SLA, NFR, LSR, and inventory accuracy
• Proficient in Excel/Sheets for reporting and data analysis
• Willing to work in shifts and be mobile as needed
• Coordinate cross-functionally and handle daily operational issues
• Familiar with SOPs, WI, and safety in warehouse areas
• Strong leadership, problem-solving, and communication skills

Responsibilities

• Oversee and monitor safe, clean, organized working area
• Manage daily warehouse operations for effectiveness, accuracy, and target achievement
• Ensure inbound, inventory, outbound processes are carried out properly
• Monitor operations KPIs to meet productivity, LSR, and SLA targets
• Collaborate with related departments to support smooth operations
• Ensure accuracy in warehouse processes and administrative activities
• Drive continuous improvement to enhance productivity and performance
• Manage manpower allocation and team schedules
• Develop team performance and operational competencies

Skills

Team leadership

Leadership

Problem-solving

Communication

Cross-functional coordination

Shift work

Safety implementation

KPI monitoring

Education

Bachelor's degree in Logistics or Management

Tools

Microsoft Excel

Google Sheets

Job description

Shopee is seeking a warehouse operations leader in Surakarta to oversee safe, efficient warehouse activities. You will manage daily inbound/outbound processes, ensure inventory accuracy, and drive KPI achievements across productivity, SLA, NFR, and LSR.

Collaboration with related departments and cross-functional teams is essential. The role emphasizes leadership, problem-solving, and strong communication, with shifts and mobility as operational needs dictate.