Warehouse Operations Lead: Inbound/Outbound & KPI Focus

Shopee; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 120,000,000 - 200,000,000; Full time

Job summary

Shopee Indonesia is seeking a Warehouse Supervisor to oversee daily warehouse operations, ensuring safety, organization, and accuracy in inbound, outbound, and inventory processes. You will manage manpower, monitor KPIs, and drive improvements across departments to meet targets.

The role requires a Bachelor’s degree in a related field with 1–3 years of supervisory warehouse experience and proficiency in WMS and Excel. Strong leadership is essential for success in a fast-paced environment.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or related field.
• 1–3 years in warehouse operations with supervisory experience.
• Strong knowledge of inbound, outbound, and inventory control.
• Ability to manage schedules, manpower planning, and daily KPIs/SLAs.
• Proficiency with WMS and Excel for reporting.
• Strong leadership and cross-department collaboration.

Responsibilities

• Ensure the warehouse area is safe, clean, and organized.
• Manage daily warehouse operations to achieve targets.
• Oversee end-to-end inbound, outbound, and inventory processes.
• Control activities based on KPIs and SLAs.
• Manage manpower allocation and team schedules.
• Develop team performance and operational competencies.
• Coordinate with related departments to support processes.
• Ensure accuracy in warehouse processes and admin tasks.
• Drive continuous improvement to productivity.

Skills

Team leadership

Stakeholder management

People management

Analytical skills

Education

Bachelor’s degree in Supply Chain Management / Logistics / Industrial Engineering

Tools

Warehouse Management System (WMS)

Microsoft Excel

Job description

Shopee Indonesia is seeking a Warehouse Supervisor to oversee daily warehouse operations, ensuring safety, organization, and accuracy in inbound, outbound, and inventory processes. You will manage manpower, monitor KPIs, and drive improvements across departments to meet targets.

The role requires a Bachelor’s degree in a related field with 1–3 years of supervisory warehouse experience and proficiency in WMS and Excel. Strong leadership is essential for success in a fast-paced environment.