Warehouse Operations Lead: KPI & Safety Focus

Shopee; Daerah Istimewa Yogyakarta; On-site; IDR 150,000,000 - 240,000,000; Full time

Job summary

Shopee Indonesia is seeking a Warehouse Operations Manager to oversee safe, efficient, and accurate daily warehouse activities in line with company standards.

The role emphasizes KPI-driven management, cross-functional collaboration, and developing a high-performance team through disciplined leadership and data-driven reporting. This position requires shifting work hours and mobility to meet operational needs.

Qualifications

• Minimum Bachelor's degree in logistics or management.
• 3–5 years in warehouse/logistics operations with team leadership.
• Strong knowledge of inbound, outbound, inventory control, and stock accuracy.
• Able to monitor KPIs like productivity, SLA, NFR, LSR, and inventory accuracy.
• Strong leadership, problem-solving and communication skills.
• Proficient with Excel/Google Sheets for reporting and data analysis.
• Familiar with SOPs, WI, and safety in warehouse areas.
• Able to coordinate cross-functionally and handle daily operational issues.

Responsibilities

• Oversee and monitor working area remains safe, clean, and organized.
• Manage and ensure daily warehouse operations to ensure effectiveness and accuracy.
• Ensure inbound, inventory, outbound processes are carried out properly and accurately.
• Monitor and oversee KPIs to meet productivity, SLA, NFR, LSR targets.
• Ensure collaboration with related departments to support smooth processes.
• Ensure accuracy in warehouse processes and administrative activities.
• Drive continuous improvement to enhance productivity and performance.
• Manage manpower allocation and team schedules effectively.
• Develop team performance, discipline, and operational competencies.

Skills

Leadership

Problem-solving

Communication

Data reporting

Cross-functional coordination

Education

Bachelor's degree in Logistics or Management

Tools

Excel/Google Sheets

Job description

Shopee Indonesia is seeking a Warehouse Operations Manager to oversee safe, efficient, and accurate daily warehouse activities in line with company standards.

The role emphasizes KPI-driven management, cross-functional collaboration, and developing a high-performance team through disciplined leadership and data-driven reporting. This position requires shifting work hours and mobility to meet operational needs.