Warehouse Operations Lead: Safety & KPI Driven

Shopee; Indonesia; On-site; IDR 78,120,000 - 145,080,000; Full time

Job summary

Shopee Indonesia is seeking a Warehouse Supervisor to oversee daily operations, keep areas safe and organized, and ensure inbound, outbound, and inventory tasks are accurate and timely.

You will monitor KPIs, coordinate with related departments, lead a logistics team, and drive continuous improvement. A Bachelor's in Logistics or Management and 3–5 years of leadership experience are required; strong Excel skills and good communication are essential.

Qualifications

• Minimum Bachelor's degree (S1) in Logistics or Management.
• 3–5 years of experience in warehouse/logistics operations, including team leadership.
• Strong understanding of inbound, outbound, inventory control, stock accuracy, and warehouse management processes.
• Able to monitor operational KPIs such as productivity, SLA, NFR, LSR, and inventory accuracy.
• Strong leadership, problem-solving, and communication skills.
• Proficient in Microsoft Excel/Google Sheets for reporting and data analysis.
• Familiar with SOP, Work Instructions (WI), and safety implementation in warehouse areas.
• Able to coordinate cross-functionally and handle daily operational issues.
• Willing to work in shifts and be mobile according to operational needs.

Responsibilities

• Oversee and monitor working area remains safe, clean, and organized in accordance with company standards.
• Manage and ensure daily warehouse operations to ensure effectiveness, accuracy, and target achievement.
• Ensure that all daily inbound, inventory, outbound operational processes, are carried out properly and accurately.
• Monitor and oversee that all operations KPIs are achieved in accordance with productivity, SLA, and SLA targets.
• Ensure the team collaborates with related departments to support smooth operational processes.
• Ensure the team related accuracy in warehouse processes and administrative activities.
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance.
• Manage manpower allocation and operational team schedules effectively.
• Develop team performance, discipline, and operational competencies.

Skills

Team leadership

Problem solving

Communication

Excel/Sheets

KPI monitoring

Warehouse operations

Inventory control

Education

Bachelor's degree in Logistics or Management

Tools

Microsoft Excel

Job description

Shopee Indonesia is seeking a Warehouse Supervisor to oversee daily operations, keep areas safe and organized, and ensure inbound, outbound, and inventory tasks are accurate and timely.

You will monitor KPIs, coordinate with related departments, lead a logistics team, and drive continuous improvement. A Bachelor's in Logistics or Management and 3–5 years of leadership experience are required; strong Excel skills and good communication are essential.