Senior Retail Ops Manager - Lead Large Teams & Inventory

PT Giordano Indonesia; Jakarta Utara; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

PT Giordano Indonesia seeks a capable Retail Operations Manager to lead store staff and area managers across multiple locations in Jakarta and beyond. You will drive performance, manage inventory, and oversee financial operations while upholding company SOPs and policies.

The role requires strong leadership, English proficiency, and a track record of managing large teams in apparel retail. Willingness to travel and a growth-oriented mindset are essential.

Qualifications

• Bachelor’s degree or strong retail background.
• Strong leadership and communication skills.
• Proficient in English (written and spoken).
• Good knowledge of apparel and footwear products.
• Proficient in common computer programs, such as Microsoft Word and Excel.
• Minimum 2 years of experience in Retail Operations or a similar role.

Responsibilities

• Manage store staff and area managers across locations.
• Ensure compliance with company policies.
• Implement strategies to improve overall performance.
• Oversee inventory control and financial operations.
• Support recruitment activities.
• Coach teams on standard operating procedures (SOPs).
• Travel to locations as required.

Skills

Leadership

Store operations

Staff management

English proficiency

Inventory management

SOP coaching

Education

Bachelor's degree in retail

Tools

MS Excel

MS Word

Job description

PT Giordano Indonesia seeks a capable Retail Operations Manager to lead store staff and area managers across multiple locations in Jakarta and beyond. You will drive performance, manage inventory, and oversee financial operations while upholding company SOPs and policies.

The role requires strong leadership, English proficiency, and a track record of managing large teams in apparel retail. Willingness to travel and a growth-oriented mindset are essential.