Retail Operational Manager for NIKE

PT Giordano Indonesia; Jakarta Utara; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

PT Giordano Indonesia seeks a capable Retail Operations Manager to lead store staff and area managers across multiple locations in Jakarta and beyond. You will drive performance, manage inventory, and oversee financial operations while upholding company SOPs and policies.

The role requires strong leadership, English proficiency, and a track record of managing large teams in apparel retail. Willingness to travel and a growth-oriented mindset are essential.

Qualifications

• Bachelor’s degree or strong retail background.
• Strong leadership and communication skills.
• Proficient in English (written and spoken).
• Good knowledge of apparel and footwear products.
• Proficient in common computer programs, such as Microsoft Word and Excel.
• Minimum 2 years of experience in Retail Operations or a similar role.

Responsibilities

• Manage store staff and area managers across locations.
• Ensure compliance with company policies.
• Implement strategies to improve overall performance.
• Oversee inventory control and financial operations.
• Support recruitment activities.
• Coach teams on standard operating procedures (SOPs).
• Travel to locations as required.

Skills

Leadership

Store operations

Staff management

English proficiency

Inventory management

SOP coaching

Education

Bachelor's degree in retail

Tools

MS Excel

MS Word

Job description

Manage store staff and area managers, with a strong track record of handling a large number of employees

Ensure compliance with company policies

Implement strategies to improve overall performance

Manage inventory effectively

Oversee financial operations

Support recruitment activities

Enforce and coach teams on standard operating procedures (SOPs)

Requirements:

Bachelor’s degree or strong professional background in retail

Strong communication and leadership skills

Proficient in English (written and spoken)

Good knowledge of apparel and footwear products

Proficient in common computer programs, such as Microsoft Word and Excel

Minimum 2 years of experience as a Retail Operations Manager

Experienced in managing a large number of store staff across multiple locations

Willing to travel as required

Demonstrates an active lifestyle and interest in sports-related activities

PT Giordano Indonesia is a growing fashion brand and one of the leading names in casual wear retailing in Indonesia. We invite qualified and passionate individuals to join our big family and grow together with us.