Strategic Retail Operations Leader

MR.D.I.Y. Indonesia; Jakarta Pusat; On-site; IDR 800,000,000 - 1,200,000,000; Full time

Job summary

MR.D.I.Y. Indonesia invites an experienced Head of Retail to lead regional retail operations from Jakarta. You will develop strategic plans, guide teams, and align stores with overall business objectives.

Responsibilities include KPI monitoring, cost reduction, inventory oversight, and collaborating with cross-functional groups to drive growth and ensure compliance with health and safety standards.

Qualifications

• Bachelor degree in any major.
• 15+ years of experience in retail, operation & business.
• Strong leadership and team management.
• Excellent communication and interpersonal abilities.
• Familiarity with retail operations, including inventory management and customer service.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical and problem-solving skills.

Responsibilities

• Develop and execute strategic plans for retail operations to align with overall business objectives.
• Providing guidance and support to achieve operational goals.
• Collaborate with cross-functional teams to ensure the integration of retail strategies with other business functions.
• Monitor and analyse KPIs to assess the performance of stores and the overall retail operation.
• Drive initiatives to improve sales performance, reduce costs, and enhance operational efficiency.
• Conduct regular store visits to assess operations, provide feedback, and identify areas for improvement.
• Work closely with Head of Retail to communicate region-specific needs and contribute to the overall business strategy.
• Participate in the recruitment, training, and development of regional managers and other operational staff.
• Oversee inventory management, merchandising strategies, and address any operational challenges.
• Ensure compliance with health and safety regulations, industry standards, and company policies.
• Analyse market trends, customer behaviour, and competitor activities to identify opportunities for growth.

Skills

Leadership

Team management

Communication

Interpersonal skills

Retail operations

Cross-functional collaboration

Analytical skills

Problem-solving

Education

Bachelor's degree (any major)

Job description

MR.D.I.Y. Indonesia invites an experienced Head of Retail to lead regional retail operations from Jakarta. You will develop strategic plans, guide teams, and align stores with overall business objectives.

Responsibilities include KPI monitoring, cost reduction, inventory oversight, and collaborating with cross-functional groups to drive growth and ensure compliance with health and safety standards.