Senior Middle-Mile Operations Lead

The Grab; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

Flexible work hours

Job summary

The Grab is seeking a Transportation Operation Assistant Manager in Jakarta to lead the middle-mile operations for GrabMart Indonesia. You will oversee linehaul movements, hub transfers, route planning, and carrier management to ensure on-time, cost-effective delivery across suppliers, warehouses, and stores.

You will report to the Manager and be based onsite with regular travel to sites and partner facilities. A strong background in transport operations and vendor performance is essential.

Qualifications

• 5+ years of experience in middle-mile, transportation, logistics, or supply chain operations.
• Experience managing end-to-end transport execution and linehaul/inter-hub transfers.
• Experience managing 3PLs and transport vendors with performance reviews.
• Experience with transport management systems, fleet/dispatch tools, GPS, and dashboards.
• Strong stakeholder management across warehouses, carriers, and regional teams.
• Fluency in Bahasa Indonesia and English; bachelor's degree in a related field.

Responsibilities

• Lead end-to-end middle-mile movements including linehaul and transfers.
• Oversee daily transport execution: planning, dispatch, capacity, and delivery tracking.
• Manage third-party logistics partners to meet service and cost targets.
• Define metrics: on-time departures, fill rate, costs, and shipment accuracy.
• Develop SOPs and escalation procedures to improve visibility and product quality.

Skills

Middle-mile ops

Carrier management

3PL management

TMS experience

Stakeholder management

Data dashboards

Education

Bachelor's degree in Supply Chain Management or related field

Tools

TMS

GPS tracking

Dispatch tools

Job description

The Grab is seeking a Transportation Operation Assistant Manager in Jakarta to lead the middle-mile operations for GrabMart Indonesia. You will oversee linehaul movements, hub transfers, route planning, and carrier management to ensure on-time, cost-effective delivery across suppliers, warehouses, and stores.

You will report to the Manager and be based onsite with regular travel to sites and partner facilities. A strong background in transport operations and vendor performance is essential.