Senior Middle-Mile Transport Operations Lead

Grab; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

FlexWork arrangements

LASA volunteering leave

Parental and Birthday leave

Job summary

GrabMart is seeking an experienced Senior Manager for middle-mile transportation operations in Indonesia. The role focuses on reliable and cost-efficient movement of inventory between suppliers, warehouses, and dark stores, with an emphasis on service levels, fleet productivity, and shipment visibility.

Regular travel to operating sites is expected. You will report to the Manager and base onsite, working closely with warehouse, inventory, commercial, and finance teams to align demand and

Qualifications

• 5+ years in middle-mile/logistics within e-commerce/retail/FMCG
• Experience managing end-to-end transport execution including linehaul/inter-hub transfers
• Experience managing 3PLs or transport vendors with performance reviews
• Experience with transport management systems and dashboards
• Strong stakeholder-management across warehouses, stores, carriers and regional teams
• Fluency in Bahasa Indonesia and English
• Bachelor’s degree in Supply Chain/Logistics/Engineering/Business or related field

Responsibilities

• Lead end-to-end middle-mile movements (linehaul, inter-hub transfers, cross-docking, store deliveries).
• Plan dispatch, vehicle allocation, and route optimization; monitor delivery visibility and exceptions.
• Manage 3PLs and transport vendors; drive performance via reviews and corrective actions.
• Track metrics: on-time, fill rate, utilization, cost per trip, damages, cancellations, failed deliveries.
• Develop SOPs and escalation processes to improve visibility and product quality.
• Collaborate with warehouse, inventory, commercial, finance to align demand and capacity.
• Lead incident/contingency management for delays and capacity shortfalls.
• Coach operations teams and promote safety; drive improvement projects across middle-mile.

Skills

5+ years in middle-mile/logistics

End-to-end transport execution

3PL/vendor management

TMS & fleet/dispatch tools

Stakeholder management

Bahasa Indonesia & English

Education

Bachelor's degree in Supply Chain/Logistics/Engineering/Business

Tools

TMS

GPS tracking

Dispatch tools

Warehouse systems

Job description

GrabMart is seeking an experienced Senior Manager for middle-mile transportation operations in Indonesia. The role focuses on reliable and cost-efficient movement of inventory between suppliers, warehouses, and dark stores, with an emphasis on service levels, fleet productivity, and shipment visibility.

Regular travel to operating sites is expected. You will report to the Manager and base onsite, working closely with warehouse, inventory, commercial, and finance teams to align demand and