Senior Medical Field Service Engineer – On‑Site Device Expert

Medtronic plc; Jakarta Pusat; On-site; IDR 350,000,000 - 650,000,000; Full time

Benefits offered by this job

Medtronic Incentive Plan (MIP)

Competitive compensation & Benefits

Job summary

Medtronic is seeking a Senior Field Service Engineer to support customer sites in Jakarta, ensuring installation, maintenance and compliance with SOPs. The role requires deep knowledge of electromedical devices and the ability to work after-hours when needed.

You will lead service activities, advise on options, and coordinate with hospital teams while upholding safety and quality standards. A PPR license and ICU/OR experience are preferred.

Qualifications

• Bachelor’s degree with 4+ years of relevant experience, or equivalent combinations.
• PPR License (Radiation Protection Officer) required.
• Electromedic Engineering knowledge (Teknik Elektromedik) preferred.
• Strong analytical and problem-solving skills.
• 4+ years of experience with medical devices.
• Experience in ICU/OR/hospital environments.

Responsibilities

• Install, maintain, and service medical devices at customer sites.
• Pre-delivery inspection, commissioning, and troubleshooting.
• Provide quotations and advise on service options.
• Monitor SLAs and safety compliance.
• Escalate issues as needed.

Skills

Analytical skills

Problem solving

Customer communication

Field service

Education

Bachelor’s degree + 4+ years

High school diploma + 8+ years

Associate degree + 6+ years

Job description

Medtronic is seeking a Senior Field Service Engineer to support customer sites in Jakarta, ensuring installation, maintenance and compliance with SOPs. The role requires deep knowledge of electromedical devices and the ability to work after-hours when needed.

You will lead service activities, advise on options, and coordinate with hospital teams while upholding safety and quality standards. A PPR license and ICU/OR experience are preferred.