Field Service Engineer: Medical Devices (On-site, Travel)

BD; Jakarta Pusat; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

Waters is seeking an experienced Field Service Engineer to provide on-site technical support for Waters ADx devices in the Jakarta region. You will install, calibrate, and maintain equipment, diagnose critical issues under pressure, and train hospital staff to ensure optimal device performance.

The role requires 5–10 years in field service, strong electro-mechanical skills, and the ability to travel within the territory, including overnight stays, while adhering to regulatory requirements.

Qualifications

• Requires 5–10 years in field service engineering, preferably medical devices.
• Associate or bachelor in biomedical technology or related field; degree preferred.
• Strong electro-mechanical troubleshooting and ability to read schematics/wiring diagrams.

Responsibilities

• Install, calibrate, perform preventive maintenance and repair Waters ADx devices and systems.
• Diagnose and resolve complex issues to minimize downtime.
• Provide training to hospital staff and end-users on device operation and maintenance.
• Maintain service records, travel schedules, and spare parts inventory.
• Stay compliant with regulatory requirements and participate in on-call rotations.

Skills

Analytical skills

Communication skills

Problem-solving

Time management

Independent worker

Education

Associate/Bachelor in Biomedical Equipment Technology or related

Bachelor's degree preferred

Tools

Multimeters

Oscilloscopes

CRM software

Microsoft Office

Job description

Waters is seeking an experienced Field Service Engineer to provide on-site technical support for Waters ADx devices in the Jakarta region. You will install, calibrate, and maintain equipment, diagnose critical issues under pressure, and train hospital staff to ensure optimal device performance.

The role requires 5–10 years in field service, strong electro-mechanical skills, and the ability to travel within the territory, including overnight stays, while adhering to regulatory requirements.