Senior Manager - Live Commerce (Social Commerce)

aCommerce Co., Ltd.; Jakarta Utara; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

aCommerce Co., Ltd. is seeking a Sales & Operations - Live Commerce Manager to drive sales via live commerce channels, lead operations, and partner management.

You will optimize our live commerce end-to-end solution and expand market presence, coordinating with internal teams and external partners. In this role, you will develop sales strategies, oversee live streaming events, and ensure smooth execution across TikTok and other platforms, contributing to the growth of our live shopping

Qualifications

• 3+ years in end-to-end live streaming operations or related fields.
• Proven live commerce/e-commerce or digital marketing experience with sales results.
• Experience developing sales strategies for live commerce.
• Familiarity with live streaming platforms and leveraging them for sales.
• Experience in operational management for live events.
• Strong collaboration with cross-functional teams and external partners.

Responsibilities

• Drive sales via live commerce channels (e.g., TikTok and others).
• Ensure flawless execution of live stream commerce events.
• Coordinate with cross-functional teams to ensure smooth execution of events.
• Develop and implement effective live commerce sales strategies.
• Optimize live commerce platform operations and partnerships.
• Play a pivotal role in expanding market presence within live commerce.

Job description

As a Sales & Operations - Live Commerce Manager, you will play a pivotal role in the success of our live commerce platform.You will be responsible for both driving sales through live commerce channels such TikTok and others channels, Optimizing our live commerce operations, including sales strategies, planning, also partner management. You will play a critical role in expanding our market presence and ensuring the success of our live commerce E2E solution.

Responsibilities:

Driving Sales:

Utilize live commerce channels (e.g TikTok and others) to actively generate and boost sales also gathered new clients.

Streamlined Execution:

Ensure the flawless execution of live stream commerce events.

Coordinate with cross-functional teams (Operation/Store Ops/Brand team/CS and Partners) to ensure smooth & seamless execution of live commerce events.

Holistic Approach:

Employ a unique blend of sales expertise, operational management skills, and a deep passion for enriching live shopping experiences.

Optimizing Operations:

Lead efforts to optimize live commerce solution:

Develop and implement effective sales strategies.

Manage and collaborate with both internal teams and external partners (Agency).

Market Expansion:

Play a pivotal role in expanding our market presence within the live commerce industry.

Contribute to achieving the overarching success of our live commerce solution.

In this role, your dynamic contributions will be integral to enhancing live commerce solution and driving sales.

Qualifications:

3+ years experience relevant work experience in end-to-end live streaming operations, event and content production, broadcasting, advertisement, or related field.

Proven experience in live commerce, e-commerce, or digital marketing, with a track record of successful sales generation through live streaming channels.

Proven experience in developing and implementing effective sales strategies specific to the live commerce industry

Familiarity with various live streaming platforms and understand on how to leverage them for sales and engagement

Experience in operational management to ensure the smooth execution of live commerce events.

Strong collaboration and management skills to coordinate with cross-functional teams, including operations, store operations, brand teams, customer service, and external partners (e.g., agencies).

Familiarity with the technology and tools necessary for live streaming and e-commerce, including analytics and data-driven decision making

Experience in creative industry (e.g. marketing agency, TV channel) would be beneficial.

aCommerce is a fast growing knowledge driven company who provides end-to-end eCommerce solutions for start-ups, brands, retailers, and manufacturers in S.E. Asia, and we consider our employees and our oranizational capabilities to be our most important asset. We are a vertically integrated, full service eCommerce services platform and handle everything from website development & marketing to customer service, logistics, and fulfillment.

We deliver exceptional and engaging shopping experiences to customers both online and offline. We solely focus on envisioning, validating, and creating eCommerce businesses that will accelerate online and mobile retail in S.E. Asia.

We build core eCommerce products, services, and infrastructure that support and scale any eCommerce business models from end-to-end. Our core services are Web Development, Marketing, Technology, Sourcing, Logistics, Warehouse Management, Fulfillment and Distribution, Content and Photo Production, Payments, Customer Service, and Channel Management.

aCommerce is a fast growing knowledge driven company who provides end-to-end eCommerce solutions for start-ups, brands, retailers, and manufacturers in S.E. Asia, and we consider our employees and our oranizational capabilities to be our most important asset. We are a vertically integrated, full service eCommerce services platform and handle everything from website development & marketing to customer service, logistics, and fulfillment.

We deliver exceptional and engaging shopping experiences to customers both online and offline. We solely focus on envisioning, validating, and creating eCommerce businesses that will accelerate online and mobile retail in S.E. Asia.

We build core eCommerce products, services, and infrastructure that support and scale any eCommerce business models from end-to-end. Our core services are Web Development, Marketing, Technology, Sourcing, Logistics, Warehouse Management, Fulfillment and Distribution, Content and Photo Production, Payments, Customer Service, and Channel Management.