Senior Facilities & Workplace Operations Lead

Shopee; Bangkok; On-site; IDR 376,952,000 - 592,353,000; Full time

Job summary

Shopee seeks an experienced Operations Lead to oversee daily facility operations in Bangkok, ensuring office readiness, safety, security, cleaning, and vendor performance. You will identify recurring issues, analyze root causes, and implement sustainable improvements.

The role requires a Bachelor’s degree in Facility Management or related field and 5–7 years of relevant experience. Strong communication and stakeholder management are essential to coordinate with HR, building management, and

Qualifications

• Bachelor’s degree in Facility Management, Engineering, or related field.
• 5–7 years of experience in Facility Management, Workplace Experience, or Operations.
• Experience managing facilities, vendors, safety, and emergency situations.

Responsibilities

• Oversee daily facility operations, office readiness, maintenance, safety, security, cleaning, and vendor performance.
• Identify recurring issues, analyze root causes, and implement sustainable solutions.
• Develop campaigns to improve employee awareness, engagement, safety, and workplace experience.
• Lead facility projects, emergency drills, incident response, and critical incidents.
• Coordinate with HR, building management, vendors, and other stakeholders.

Skills

Facility leadership

Stakeholder management

Problem solving

Communication

Operations coordination

Education

Bachelor’s degree in Facility Management, Engineering, Business Administration, or related field

Job description

Shopee seeks an experienced Operations Lead to oversee daily facility operations in Bangkok, ensuring office readiness, safety, security, cleaning, and vendor performance. You will identify recurring issues, analyze root causes, and implement sustainable improvements.

The role requires a Bachelor’s degree in Facility Management or related field and 5–7 years of relevant experience. Strong communication and stakeholder management are essential to coordinate with HR, building management, and