Senior Coach & Team Leader - Center Operations

SEVEN Retail Group; Kota Semarang; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Sparks Sports Academy - SEVEN Retail Group invites you to join as a Senior Coach in Semarang. You will lead and develop the coaching team, ensure top coaching standards, and drive outstanding customer experiences.

Your leadership will cover staff mentoring, scheduling, and operational excellence while fostering a positive environment where students and coaches thrive and safety is prioritized.

Qualifications

• Coaching certification or qualification in sport is advantageous.
• Minimum 2 years of experience in coaching, education, or people management.
• Experience leading, mentoring, or supervising a team.
• Passion for working with children and supporting development.
• Strong communication and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Demonstrates accountability and growth mindset.
• Willingness to handle operational and administrative responsibilities.

Responsibilities

• Lead, supervise, and develop the coaching team to high standards.
• Manage coach schedules, class allocations, and staffing planning.
• Ensure smooth day-to-day center operations and admin processes.
• Monitor class quality, coach performance, and customer satisfaction.
• Prepare regular operational and performance reports for management.
• Foster a positive, collaborative, and high-performing team culture.
• Deliver exceptional experiences for students, parents, and customers.
• Coach, mentor, and support team members in their professional development.
• Ensure adherence to safety, safeguarding, and operational standards.
• Drive continuous improvement initiatives across coaching and center operations.

Skills

Coaching certification

Coaching experience

Team leadership

Mentoring

Children development

Communication skills

Multitasking

Organizational skills

Accountability

Growth mindset

Operational leadership

Job description

Sparks Sports Academy - SEVEN Retail Group invites you to join as a Senior Coach in Semarang. You will lead and develop the coaching team, ensure top coaching standards, and drive outstanding customer experiences.

Your leadership will cover staff mentoring, scheduling, and operational excellence while fostering a positive environment where students and coaches thrive and safety is prioritized.