Senior Coach & Team Leader, Sports Academy

SEVEN Retail Group

Makassar

On-site

IDR 89,280,000 - 178,560,000

Full time

14 days+

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Job summary

Sparks Sports Academy - SEVEN Retail Group in Makassar is seeking an experienced Senior Coach to lead our coaching team and deliver outstanding student experiences. Lead, mentor, and develop coaches; manage schedules and operations; monitor class quality and customer satisfaction; drive continuous improvement while upholding safety and safeguarding standards.

This role requires strong leadership, excellent communication, and a passion for developing children through sport in a fast-paced

Qualifications

Minimum 2 years of experience in coaching, education, team leadership, or people management.
Experience leading, mentoring, or supervising a team.
Strong communication, interpersonal, and leadership skills.
Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Lead, supervise, and develop the coaching team to maintain high coaching standards.
Manage coach schedules, class allocations, and manpower planning effectively.
Ensure smooth day-to-day center operations and administrative processes.
Monitor class quality, coach performance, and customer satisfaction.
Prepare regular operational and performance reports for management.
Foster a positive, collaborative, and high-performing team culture.
Deliver exceptional experiences for students, parents, and customers.
Coach, mentor, and support team members in their professional development.
Ensure adherence to safety, safeguarding, and operational standards.
Drive continuous improvement initiatives across coaching and center operations.