Senior Coach ( Medan )

SEVEN Retail Group; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Sparks Sports Academy - SEVEN Retail Group in Medan invites an experienced Senior Coach to lead our coaching team and uphold top standards, ensuring excellent customer experiences and smooth center operations. You will mentor coaches, manage schedules and manpower planning, and drive continuous improvement in a safety-conscious environment, with a passion for children’s development and team growth.

The role suits professionals with coaching, education, sports management, hospitality, or retail

Qualifications

• Coaching certification aligned with national/international standards is an advantage.
• Minimum 2 years of experience in coaching, education, team leadership, or people management.
• Experience leading, mentoring, or supervising a team.
• Passion for working with children and supporting their development.
• Strong communication, interpersonal, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead, supervise, and develop the coaching team to maintain high coaching standards.
• Manage coach schedules, class allocations, and manpower planning.
• Ensure smooth day-to-day center operations and administrative processes.
• Monitor class quality, coach performance, and customer satisfaction.
• Prepare regular operational and performance reports for management.
• Foster a positive, collaborative, and high-performing team culture.
• Deliver exceptional experiences for students, parents, and customers.
• Coach, mentor, and support team members in their professional development.
• Ensure adherence to safety, safeguarding, and operational standards.
• Drive continuous improvement initiatives across coaching and center operations.

Skills

Coaching

Leadership

Team management

Communication

Mentoring

Job description

Welcome to Sparks Sports Academy - SEVEN Retail Group! Ready to join us?

We are seeking an experienced and energetic Senior Coach to lead our coaching team.

As a Senior Coach, you will play a key leadership role in ensuring exceptional coaching standards, smooth center operations, and outstanding customer experiences. You will be responsible for mentoring coaches, managing schedules and manpower planning, and creating a positive learning environment where both students and coaches can thrive.

This is an excellent opportunity for professionals with backgrounds in coaching, education, sports management, hospitality, retail operations, or team leadership who are passionate about developing people and making a difference in children's growth and development.

Placement : Medan

Key Responsibilities

• A. Lead, supervise, and develop the coaching team to maintain high coaching standards
• B. Manage coach schedules, class allocations, and manpower planning effectively
• C. Ensure smooth day-to-day center operations and administrative processes
• D. Monitor class quality, coach performance, and customer satisfaction
• E. Prepare regular operational and performance reports for management
• F. Foster a positive, collaborative, and high-performing team culture
• G. Deliver exceptional experiences for students, parents, and customers
• H. Coach, mentor, and support team members in their professional development
• I. Ensure adherence to safety, safeguarding, and operational standards
• J. Drive continuous improvement initiatives across coaching and center operations

Requirements

• A. Coaching certification or qualification in any sport, aligned with national or international coaching standards, is an advantage
• B. Minimum 2 years of experience in coaching, education, team leadership, or people management
• C. Experience leading, mentoring, or supervising a team
• D. Passion for working with children and supporting their development
• E. Strong communication, interpersonal, and leadership skills
• F. Ability to manage multiple priorities in a fast-paced environment
• G. Strong organizational and problem-solving abilities
• H. Demonstrates accountability, initiative, and a growth mindset
• I. Comfortable handling both operational and administrative responsibilities

By the year 2020, Seven Retail established itself as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle services. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. Our mission is to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.

By the year 2020, Seven Retail established itself as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle services. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. Our mission is to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.