Senior Business Development Manager (BPO Industry) - Alam Sutera

PT NEW CORAL SEA; Tangerang; Hybrid; IDR 600,000,000 - 900,000,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Career growth

Professional development

Hybrid work arrangement

Health insurance

Networking opportunities

Job summary

PT New Coral Sea is seeking an experienced Senior Business Development Manager specializing in the BPO Industry to join our sales team in Alam Sutera, Tangerang, Banten. The role focuses on driving strategic growth, identifying new business opportunities and building strong partnerships within the BPO sector.

The ideal candidate has 5–7 years of proven BPO business development or sales experience, a strong network, and excellent communication skills.

Qualifications

• 5–7 years of proven experience in business development, sales or account management in the BPO industry.
• Proven track record of closing significant deals and generating revenue.
• Strong network within the BPO industry.
• Excellent communication and presentation skills.

Responsibilities

• Identify, develop and pursue new business opportunities in the BPO industry.
• Build and maintain relationships with key decision-makers and stakeholders.
• Conduct market research and competitive analysis to understand trends and client needs.
• Develop comprehensive proposals, presentations and pitches for prospective clients.
• Negotiate terms and contracts to secure new engagements.
• Manage the sales pipeline, forecast revenue and track targets.
• Collaborate with operations, delivery and finance for onboarding and client satisfaction.
• Mentor junior sales staff on account management and sales techniques.
• Represent the company at industry events and networking functions.
• Prepare detailed reports on sales performance and market insights.

Skills

BPO Experience

Negotiation

Sales/Account Mgmt

Communication

Education

Bachelor’s degree

Job description

Senior Business Development Manager (BPO Industry) - Alam Sutera

PT New Coral Sea is seeking an experienced Senior Business Development Manager specialising in the BPO Industry to join our dynamic sales team. This is a full-time position based in Alam Sutera, Tangerang, Banten. As Senior Business Development Manager, you will be responsible for driving strategic growth, identifying new business opportunities, and building strong partnerships within the Business Process Outsourcing (BPO) sector. This role is critical to expanding our market presence and achieving our ambitious revenue targets in the competitive BPO landscape.

Key Responsibilities

• Identify, develop and pursue new business opportunities within the BPO industry, including potential clients, partners and strategic alliances
• Build and maintain strong relationships with key decision‑makers and stakeholders across BPO organisations
• Conduct market research and competitive analysis to understand industry trends, client needs and emerging opportunities
• Develop comprehensive business proposals, presentations and pitches tailored to prospective BPO clients
• Negotiate commercial terms and contracts to secure new business engagements and partnerships
• Manage the sales pipeline effectively, forecasting revenue and tracking progress against targets
• Collaborate with internal teams including operations, delivery and finance to ensure seamless onboarding and client satisfaction
• Mentor and support junior sales staff, providing guidance on account management and sales techniques
• Represent the company at industry events, conferences and networking functions to establish brand presence
• Prepare detailed reports on sales performance, market insights and business development activities

What we’re looking for

• Minimum 5-7 years of proven experience in business development, sales or account management within the BPO industry
• Demonstrated track record of successfully closing significant deals and generating substantial revenue
• Deep understanding of the BPO sector, including service offerings, market dynamics and client pain points
• Strong network and established relationships within the BPO industry
• Excellent communication and presentation skills, with the ability to articulate value propositions clearly
• Strategic thinking capability with the ability to identify long-term growth opportunities
• Proven ability to negotiate effectively and close complex contracts
• Strong interpersonal skills with the capacity to build and maintain professional relationships
• Results-oriented mindset with a focus on exceeding sales targets and KPIs
• Proficiency in English and Indonesian (both written and verbal)
• Willingness to travel occasionally for client meetings and industry events
• Bachelor’s degree in Business, Management, Sales or related discipline preferred

What we offer

• Competitive salary package commensurate with experience and performance
• Performance-based bonuses and incentive schemes aligned with business development targets
• Opportunities for career growth and advancement within the organisation
• Professional development and training programmes to enhance your skills
• Collaborative working environment with a supportive team culture
• Flexibility to work in a modern office setting in Alam Sutera with potential for hybrid arrangements
• Health and wellness benefits including medical insurance coverage
• Networking opportunities and exposure to industry leaders and best practices

About us

PT New Coral Sea is a forward-thinking organisation operating within the sales and account management sector, with a particular focus on the BPO industry. We are committed to delivering exceptional value to our clients through strategic partnerships and innovative solutions. Our company culture is built on integrity, excellence and a passion for achieving results. We invest in our people, recognising that our team members are central to our success. We pride ourselves on creating an environment where talented professionals can thrive, develop their careers and contribute meaningfully to business growth. As we continue to expand our market presence, we are looking for experienced professionals who share our vision and commitment to excellence.