Senior Account Manager

Study Group; Pulau Untung Jawa; On-site; IDR 400,000,000 - 650,000,000; Full time

Job summary

Study Group is looking for an Account Manager to oversee a portfolio of partner agents in Indonesia. You will build relationships to position Study Group's Higher Education programs as the provider of choice for UK, US and Bellerbys portfolios.

You will meet sales KPIs, manage lead pipelines, recruit and onboard new agents, and participate in exhibitions to drive student recruitment through a strong partner network.

Qualifications

• B2B or channel sales experience preferred.
• Knowledge of international education systems.
• Cold calling experience preferred.
• Customer-service orientated and consultative approach to selling.
• Strong organisational skills and demonstrated ability to meet deadlines and targets.
• Ability to work independently and as part of a team.

Responsibilities

• Development & execution of sales account plans.
• Pipeline management - lead generation and conversion.
• Collaborate with product, sales and marketing to identify market trends and student recruitment opportunities.
• Manage a strong partner network and ensure SLAs to improve customer satisfaction.
• Recruit new agents and onboard them.
• Represent Study Group and brands at exhibitions and recruitment events.
• Identify partner growth opportunities and active risk management.
• Provide high-quality product and process training to agents.
• Monitor competitor activity and perform market analysis.

Skills

B2B sales

Channel sales

Cold calling

Customer service

Deadlines targets

Independence teamwork

Job description

Contract type :Full Time - Permanent
Location : Indonesia.

ABOUT THE ROLE:

Thisposition is an account management role managing a portfolio of partner agents. The key deliverable is to build and maintain relationships with the agents to position Study Group's UK, US and Bellerbys Portfolioas the provider of choice of Higher Education programs. This entails meeting performance indicators related to sales and various other KPIs, all while fostering valuable collaboration with the network or partners.

Sales Responsibilities:

• Development & execution of sales account plans
• Pipeline Management - Lead Generation and Conversion
• Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment
• Capable of managing a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction
• Recruit new agents and onboard them
• Represent Study Group and our brands at exhibition and recruitment events
• Identify partner growth opportunities and risk profile - active management
• Provide high-quality product and process training to agents
• Monitor competitor activity enabling greater in-market competitor awareness and analysis.

ABOUT YOU:

• B2B or Channel Sales experience preferred
• Knowledge of international education systems
• Cold calling experience preferred
• Customer-service orientated and consultative approach to selling
• Strong organisational skills and demonstrated ability to meet deadlines and targets
• Ability to work independently and as part of a team

ABOUT US:

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.