Senior Account Executive (Mandarin Speaker)

PT PMA Bluemedia Indonesia; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT PMA Bluemedia Indonesia seeks a proactive Senior Account Executive (Mandarin Speaking) to manage day-to-day client relationships and coordinate integrated marketing campaigns in a multicultural regional environment based in Jakarta.

The role requires Mandarin proficiency, strong project management, and the ability to translate client objectives into clear briefs and actionable plans across internal teams and external partners.

Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, Advertising, Public Relations, or related field.
• 3+ years in account management or client services in advertising/digital marketing.
• Experience in managing multiple campaigns with strong stakeholder coordination.
• Understanding of integrated marketing solutions including digital, PR, OOH/DOOH, events.
• Strong communication, presentation, and negotiation skills.

Responsibilities

• Manage day-to-day communication and maintain strong client relationships.
• Coordinate integrated marketing campaigns across channels and teams.
• Translate client objectives into internal briefs, proposals, and SOWs.
• Oversee project execution from planning through completion, on time and budget.
• Monitor campaign performance and provide optimization recommendations.
• Identify opportunities for account growth, renewals, and upselling.

Skills

Account Management

Client Communication

Project Management

Digital Marketing

Negotiation

Education

Bachelor's degree in Marketing/Communications/Business

Job description

Role Description

Please note that only candidates who are able to communicate effectively in Mandarin will be considered for this role. Good English proficiency is also required to support communication within our multicultural and regional working environment.

We are looking for a proactive, detail-oriented, and client-focused Senior Account Executive (Mandarin Speaking) to join our growing team. In this role, you will be responsible for managing day-to-day client relationships, coordinating integrated marketing campaigns, and overseeing project execution from planning through completion.

You will work closely with clients, internal teams, and regional stakeholders to ensure campaigns are delivered smoothly, on time, and in line with agreed objectives. As Mandarin will be regularly used for work-related communication and coordination, proficiency in Mandarin is a mandatory requirement for this position.

Job Description

Manage day-to-day communication and maintain strong working relationships with assigned clients, ensuring their requirements, expectations, and project updates are properly addressed.

Understand client objectives, campaign requirements, KPIs, budgets, and timelines, and translate them into clear internal briefs, proposals, Statements of Work (SOW), and actionable project plans.

Support the development and execution of integrated marketing campaigns, including KOL/Influencer Marketing, Social Media Marketing (SMM), PR, OOH/DOOH, Offline Events, and other digital marketing solutions based on client requirements.

Coordinate end-to-end campaign and project execution by working closely with clients, internal teams, vendors, media partners, MCNs, and other third-party suppliers to ensure timely and high-quality delivery.

Manage project timelines, deliverables, status updates, weekly reports, campaign reports, and post-campaign evaluations.

Monitor campaign performance and work with relevant internal teams to identify optimization opportunities and provide actionable recommendations to clients.

Support account growth by identifying potential client needs and opportunities for renewals, cross-selling, and upselling, in coordination with the Account Manager or relevant business lead.

Assist in preparing and monitoring project budgets, quotations, cost estimates, and profitability to ensure projects remain within agreed commercial parameters.

Coordinate and negotiate with media partners, vendors, MCNs, and third-party service providers regarding quotations, deliverables, timelines, and project requirements.

Manage and follow up on project-related commercial and administrative processes, including proposals, quotations, contracts, purchase orders, invoices, collections, reconciliations, and project settlements.

Proactively identify potential project risks, delays, or client concerns and coordinate with relevant stakeholders to resolve issues in a timely manner.

Maintain clear communication and coordination with regional and cross-functional teams, including Mandarin-speaking stakeholders, throughout project execution.

Job Requirements

Bachelor's Degree in Marketing, Communications, Business Administration, Advertising, Public Relations, or a related field.

Minimum 3 years of relevant experience in Account Management, Account Executive, Client Services, Advertising, Digital Marketing, Media Agency, Integrated Marketing, or a related field.

Previous experience in an advertising agency, media agency, digital marketing agency, integrated marketing agency, or similar client-service environment is highly preferred.

Proven experience managing day-to-day client communication and coordinating multiple campaigns or projects simultaneously.

Good understanding of integrated marketing solutions, including Digital Marketing, Influencer Marketing, Social Media Marketing, PR, OOH/DOOH, Events, and Brand Campaigns.

Strong project management and organizational skills, with the ability to manage timelines, deliverables, multiple stakeholders, and competing priorities in a fast-paced environment.

Good commercial awareness with experience handling quotations, project budgets, vendor coordination, and other campaign‑related commercial processes.

Strong communication, presentation, stakeholder management, and negotiation skills.

Analytical and detail-oriented, with the ability to understand campaign performance and translate information into clear client updates and recommendations.

Proactive, responsible, and comfortable working independently while coordinating closely with internal and regional teams.

Professional working proficiency in Mandarin is required, as Mandarin will be used regularly for communication and coordination with relevant stakeholders.

Good command of English, both written and spoken, as English will also be used for daily communication in a multicultural working environment.