Sales Support Specialist

ABB; Indonesia; On-site; IDR 360,000,000 - 540,000,000; Full time

Job summary

ABB Indonesia seeks a Product Marketing Manager to drive sales solutions across the lead business in the region. You will coordinate with sales teams, ensure proper implementation and communication of sales processes from lead to opportunity, and communicate new tool functionalities.

The role emphasizes data-driven insights, cross‑functional collaboration, and strong English and Bahasa Indonesia skills, with a focus on developing reporting tools and improving market intelligence to deliver

Qualifications

• Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
• 2–5 years of experience in sales operations, sales support, commercial excellence, marketing support, or business analytics.
• Experience with CRM systems, sales reporting tools, and data analysis.
• Strong analytical skills with the ability to translate data into actionable business insights.
• Excellent communication, coordination, and stakeholder management skills.

Responsibilities

• Support the development and use of opportunity tracking tools and gather business requirements from the Sales team to enhance sales processes and market intelligence.
• Perform lost opportunities analyses, identify causes, and recommend actions with Sales/local BU to improve results.
• Recommend revisions to existing reports and assist in developing new reporting tools as needed.
• Analyze order and payment behaviors to improve ordering and payment processes.

Skills

Analytical thinking

Communication skills

Stakeholder management

Cross-functional teamwork

Education

Bachelor's degree in Business Administration, Marketing, Engineering, or related field

Tools

Power BI

Excel

CRM systems

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Product Marketing Manager

This position reports to:

Product Marketing Manager

In this role, you will have the opportunity to provide sales solutions and services in the lead business across multiple countries. Each day, you will support a proper implementation and communication of the sales processes (e.g., lead to opportunities, quotations conversion process, demand side forecasting process) in your assigned area. You will also showcase your expertise by ensuring proper communication and updating on issues related to tools development and new functionalities.

The work model for the role is:

This role is contributing to the Electrification Smart Building Smart Power Business in Indonesia.

You will be mainly accountable for:

• Supporting the development and use of opportunity tracking tools and gathering the business requirements from the Sales team to enhance the sales processes and improving market intelligence.
• Performing lost opportunities analyses, identifying potential causes, and recommending future actions in coordination with Sales/local business unit to achieve improved results.
• Recommending revisions to existing reports and assisting in the development of new reporting tools as needed.
• Analyzing order and payment behaviors with a focus on the mix of products and order entry methods to enhance the efficiency of ordering and payment processes.

Qualifications For The Role

• Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
• Minimum 2-5 years of experience in sales operations, sales support, commercial excellence, marketing support, or business analytics.
• Experience working with CRM systems, sales reporting tools, and data analysis.
• Strong analytical skills with the ability to translate data into actionable business insights.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to work effectively in a cross-functional and multicultural environment.
• Fluent in English and Bahasa Indonesia, with strong proficiency in Microsoft Office applications, particularly Excel and Power BI.

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More About Us

Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society. go.abb/electrification

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Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

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