Sales Support & Administration Specialist

Jotun; Bekasi; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Jotun Indonesia is seeking a capable Sales Administration professional to support the Decorative Retail Sales team in Bekasi. You will assist with daily sales activities, handle paperwork and proposals, and coordinate across departments to ensure customer needs are met and KPIs are achieved.

The role requires 3–5 years in sales administration or related fields, strong MS Office skills, and multilingual abilities (English/Indonesian/ Mandarin).

Qualifications

• Bachelor degree in Business Administration, Accounting or equivalent.
• 3–5 years in sales administration, customer service or order processing.
• Good command of English, Indonesian and/or Mandarin.
• Proficient in MS Office; familiar with CRM or ERP tools (SAP/Oracle/IFS).
• Strong multitasking, detail-oriented, hands-on and analytical.

Responsibilities

• Provide administration and support to the sales team by assisting with daily related sales activities, handling paperwork, proposals and quotations, tenders, bids, and ad hoc duties to ensure efficient sales support is provided for optimum sales results.
• Support sales staff by following up on DSO collection so that Jotun’s liquidity remains balanced.
• Coordinate between the Sales Manager, sales personnel, and other internal stakeholders by assisting with communicating and disseminating relevant information.
• Convey any received external inquiries and information effectively to the team.
• Coordinate with Customer Service on price variations, customer inquiries, etc., and assist in updating the system price list.
• Assist in keeping the customer credit file up-to-date.

Skills

Sales administration experience

Customer Service

Order Processing

MS Office proficiency

CRM/ERP familiarity

Multilingual (English/Indonesian/Mandn

Attention to detail

Analytical problem-solving

Education

Bachelor degree in Business Administration, Accounting or equivalent

Tools

CRM/ERP systems (SAP/Oracle/IFS)

Job description

Jotun Indonesia is seeking a capable Sales Administration professional to support the Decorative Retail Sales team in Bekasi. You will assist with daily sales activities, handle paperwork and proposals, and coordinate across departments to ensure customer needs are met and KPIs are achieved.

The role requires 3–5 years in sales administration or related fields, strong MS Office skills, and multilingual abilities (English/Indonesian/ Mandarin).