Sales Support Administration

PT Sumber Surya Mandiri; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Sumber Surya Mandiri is seeking a Sales Support professional in Jakarta to administer sales processes and assist the sales team. You will handle customer inquiries, prepare documents, and coordinate with multiple internal departments to ensure targets are met.

The role requires strong communication skills, proficiency in MS Excel/Word and Google Workspace, and the ability to work with targets and deadlines both independently and as part of a team.

Qualifications

• Excellent communication and customer service skills.
• Proficient with MS Excel/Word and Google Workspace.
• Detail-oriented in handling documents and data.
• Able to meet targets and deadlines.
• Experience in Sales Admin or Sales Support is a plus.

Responsibilities

• Send quotations, Sales Orders (SO), Purchase Orders (PO), invoices, and other sales documents.
• Ensure all transaction documents are complete and accurate.
• Assist Sales in preparing customer data, quotations, proposals, presentations, and sales requirements.
• Monitor order status and ensure sales processes run on schedule.
• Provide data and reports for Sales and management.
• Answer customer inquiries regarding products, prices, availability, and order status.
• Conduct customer follow-up via WhatsApp, telephone, or email.
• Coordinate with Sales, Finance, Warehouse, Purchasing, Logistics, and related departments.
• Input and update customer data and sales transaction data.

Skills

Communication skills

English language

Microsoft Excel

Google Workspace

Detail-oriented

Customer follow-up

Target-driven

Team player

Sales Admin experience

Tools

CRM software

Job description

Sales Support role responsible for administering sales processes, supporting the sales team, handling customer inquiries, coordinating across internal departments, and monitoring sales activities to ensure targets are achieved.

Key responsibilities

Sending the quotations, Sales Orders (SO), Purchase Orders (PO), invoices, and other sales documents

Ensure all transaction documents are complete and accurate

Assist Sales in preparing customer data, quotations, proposals, presentations, and sales requirements

Monitor order status and ensure sales processes run according to schedule

Provide data and reports required by Sales and management

Answer customer inquiries regarding products, prices, availability, and order status

Conduct customer follow-up via WhatsApp, telephone, or email

Coordinate with Sales, Finance, Warehouse, Purchasing, Logistics, and related departments

Input and update customer data and sales transaction data

About you

Good communication skills; Being able to speak English is an advantage

Proficient in Microsoft Excel/Word and Google Workspace

Detail-oriented in managing documents and data

Able to conduct customer follow-up

Able to work with targets and deadlines

Able to work individually and as part of a team

Experience in Sales Admin, Sales Support, Customer Service, or Sales Operation is an advantage

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