Surabaya Hotel Sales Executive - Build Premium Client Relationships

Pt. Era Global Nusindo; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

Marriott International is seeking a Sales Executive B2B in Surabaya to proactively solicit and manage sales opportunities, build long-term customer relationships, and achieve sales targets. You will collaborate with sales channels, prepare proposals and contracts, and ensure smooth turnover to events management.

The role emphasizes understanding market trends, customer needs, and delivering exceptional service to grow revenue for the location.

Qualifications

• 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
• OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

Responsibilities

• Proactively soliciting and handling sales opportunities.
• Lead day-to-day activities related to sales with a focus on building long-term, value-based customer relationships.
• Achieve personal sales goals.
• Collaborates with off-property sales channels to coordinate efforts.
• Develops relationships with existing and new customers to enable future bookings.
• Manages relationships with key internal and external stakeholders.
• Supports operational aspects of business booked (proposals, contracts, customer correspondence).
• Identifies new business to achieve revenue goals.
• Understands market conditions and sells against competitors.
• Provides excellent customer service and ensures turnover to Event Management.

Skills

Sales experience

Relationship building

Customer service

Negotiation

Education

2-year degree in Business Administration/Marketing/Hotel & Restaurant Management

4-year bachelor's degree in Business Administration/Marketing/Hotel & Restaurant Management

3 years sales/marketing experience

1 year sales experience

Job description

Marriott International is seeking a Sales Executive B2B in Surabaya to proactively solicit and manage sales opportunities, build long-term customer relationships, and achieve sales targets. You will collaborate with sales channels, prepare proposals and contracts, and ensure smooth turnover to events management.

The role emphasizes understanding market trends, customer needs, and delivering exceptional service to grow revenue for the location.