Sales Supervisor (Chinese Speaker)

PT. Global Jet Express (J&T Express); Jakarta Utara; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT. Global Jet Express (J&T Express) is seeking a proactive Business Development professional in Jakarta to identify and acquire new clients in the logistics sector, lead discussions, and tailor service solutions to client needs.

The role involves managing key accounts, coordinating with internal teams, and driving growth through strategic partnerships. The ideal candidate has 3–5 years of sales or BD experience in logistics or related industries and fluent Mandarin for negotiations and ongoing

Qualifications

• Bachelor’s degree or above in Marketing, Business Administration, Logistics, or related field.
• 3–5 years of experience in sales or business development, preferably in logistics, express delivery, e-commerce, or supply chain.
• Fluent in Mandarin Chinese with strong listening, speaking, reading, and writing skills.

Responsibilities

• Identify and acquire new clients in the logistics industry and explore potential business opportunities.
• Lead business discussions with prospective clients, facilitate partnership development, and maintain ongoing business relationships.
• Develop logistics service solutions tailored to client needs and ensure successful implementation.
• Achieve the company’s assigned sales targets and business growth objectives.
• Lead commercial negotiations with clients regarding pricing, service solutions, and partnership terms.

Skills

Client acquisition

Business negotiation

Customer relationship management

Communication

Coordination

Analytical thinking

Problem solving

Target orientation

Willingness to travel

Education

Bachelor’s degree or above in Marketing, Business Administration, Logistics Management, Supply Chain Management, or related field

Job description

1. Client Acquisition and Business Development

• Identify and acquire new clients in the logistics industry and explore potential business opportunities.
• Lead business discussions with prospective clients, facilitate partnership development, and maintain ongoing business relationships.
• Develop logistics service solutions tailored to client needs and ensure successful implementation.
• Achieve the company's assigned sales targets and business growth objectives.

2. Client Relationship Management

• Manage and maintain key client accounts to establish and sustain long-term, stable business relationships.
• Conduct regular client visits to understand business developments, logistics requirements, and service feedback.
• Address client issues and complaints promptly, coordinating with relevant departments to ensure effective resolution.

3. Internal Coordination

• Collaborate with Operations, Customer Service, Finance, and other relevant departments to ensure timely fulfillment of client requirements.
• Coordinate the onboarding of new clients and facilitate smooth business implementation.
• Drive service optimization and continuous improvement initiatives based on client needs and feedback.

4. Market Research and Sales Analysis

• Conduct market research to monitor industry trends, market developments, and competitor activities.
• Analyze client shipment volumes, revenue performance, and business growth to develop appropriate sales strategies.
• Provide regular reports on sales performance, client acquisition progress, and market developments.

5. Business Negotiation and Contract Management

• Lead commercial negotiations with clients regarding pricing, service solutions, and partnership terms.
• Develop client proposals and partnership arrangements in accordance with company policies.
• Drive contract negotiations, facilitate contract signing, and establish long-term business partnerships.

Job Requirements:

• Bachelor’s degree or above in Marketing, Business Administration, Logistics Management, Supply Chain Management, or a related field.
• 3–5 years of experience in sales or business development, preferably in the logistics, express delivery, e-commerce, or supply chain industry.
• Fluent in Mandarin Chinese, with strong listening, speaking, reading, and writing skills, and the ability to communicate effectively in Mandarin for daily work and business negotiations.
• Strong capabilities in client acquisition, business negotiation, and customer relationship management.
• Excellent communication, coordination, logical thinking, analytical, and problem-solving skills.
• Strong target orientation and the ability to independently achieve sales targets.
• Strong customer service orientation and commercial acumen.
• Willingness to conduct client visits and undertake business trips as required.