Sales Supervisor

Siantar Madju, PT.; Surabaya ꦱꦸꦫꦧꦪ; Presencial; IDR 78.120.000 - 122.760.000; Jornada completa

Descripción de la vacante

PT. Siantar Madju is seeking a Sales Supervisor to lead and coordinate daily sales activities at our Surabaya site. The role focuses on guiding a sales team, achieving targets, and delivering excellent customer service across multiple channels.

The ideal candidate will leverage strong analytical skills to interpret performance data, train staff, and implement effective sales strategies that align with company goals and drive revenue growth in a competitive market.

Formación

• Strong analytical skills to interpret sales data and support decisions.
• Proven ability to supervise, mentor, and develop a sales team.
• Excellent customer service with focus on long-term client relationships.
• Clear verbal and written communication for internal and external collaboration.
• Ability to work on-site in Surabaya and meet sales targets.

Responsabilidades

• Oversee daily sales operations and support the sales team.
• Monitor targets and performance; ensure high-quality customer service across channels.
• Analyze sales data, prepare reports, and identify revenue growth opportunities.
• Coordinate training and coaching for team members and align with management goals.
• Help implement sales strategies to expand market presence.

Conocimientos

Analytics

Team leadership

Customer service

Communication

On-site

Descripción del empleo

Company Description

PT. Siantar Madju is a leading Indonesian manufacturer of rubber and EVA products serving diverse consumer and commercial needs. The company’s product range includes footwear, wedding invitations and souvenirs, 3D puzzles, rubber mats, and children’s chairs and tables. PT. Siantar Madju operates multiple specialty brands such as Skyway, Battleship, Glisten, Skywalk, Skylite, Fujima, and others that are well recognized in the market. Prospective team members join a business focused on product quality, brand development, and long-term customer relationships, with a product catalog available at siantarmaju.com.

Role Description

The Sales Supervisor is a full-time, on-site role based in Surabaya, responsible for overseeing daily sales operations and supporting the sales team. This position manages and guides sales representatives, monitors targets and performance, and ensures high-quality customer service across all channels. The role includes analyzing sales data, preparing reports, and identifying opportunities to grow revenue and expand market presence. The Sales Supervisor will coordinate training and coaching for team members, maintain strong communication with management and other departments, and help implement sales strategies aligned with company goals.

Qualifications

• Strong analytical skills to interpret sales data, track performance, and support decision‑making.
• Proven team management and leadership abilities to supervise, motivate, and develop a sales team.
• Excellent customer service skills with a focus on building long‑term client relationships and handling inquiries or issues effectively.
• Clear and professional communication skills, both verbal and written, to collaborate with internal teams and external partners.
• Ability to work on‑site in Surabaya, manage priorities in a fast‑paced environment, and meet sales targets consistently.