JOB DESCRIPTION & QUALIFICATIONSSales Supervisor
PT Bosowa Berlian Motor – Kolaka Branch
1. Job Summary
The Sales Supervisor is responsible for leading, supervising, and motivating the sales team to achieve monthly sales targets, increase market share, develop customer relationships, and expand Mitsubishi vehicle sales across Kolaka and surrounding areas. The role requires strong leadership, sales planning, team management, and the ability to identify new business opportunities in both retail and fleet segments.
2. Job Description / Key Responsibilities
Sales Target Achievement
- Achieve monthly, quarterly, and annual sales targets.
- Monitor individual sales performance and ensure the team meets its objectives.
- Develop and implement effective sales strategies to increase vehicle sales.
Sales Team Leadership
- Lead, supervise, and motivate sales consultants to achieve their targets.
- Conduct regular sales meetings, coaching sessions, and performance evaluations.
- Monitor sales activities, customer visits, follow-ups, and prospect pipelines.
Market Development
- Identify new business opportunities in Kolaka, Kolaka Utara, Kolaka Timur, Bombana, and surrounding areas.
- Develop customer networks in the mining, plantation, construction, government, and private business sectors.
- Expand sales opportunities for Mitsubishi passenger vehicles and commercial vehicles.
Customer Relationship Management
- Maintain strong relationships with existing and potential customers.
- Ensure excellent customer service throughout the sales process.
- Handle customer complaints and coordinate solutions with relevant departments.
Prospecting and Sales Activities
- Develop prospecting plans and conduct field visits with the sales team.
- Build relationships with corporate customers, fleet buyers, government institutions, and business communities.
- Monitor leads, test drives, quotations, booking progress, and vehicle deliveries.
Reporting and Administration
- Prepare daily, weekly, and monthly sales performance reports.
- Monitor sales forecasts, booking status, retail performance, and sales conversion rates.
- Ensure accurate sales documentation and compliance with company policies and procedures.
Coordination and Collaboration
- Coordinate with the Branch Manager, Sales Administration, Finance, and other departments.
- Support promotional activities, exhibitions, customer gatherings, and digital marketing campaigns.
- Monitor competitor activities, market trends, and customer preferences.
3. Qualifications and Requirements
- Minimum Diploma (D3), preferably Bachelor's Degree (S1) in Business Management, Marketing, or a related field.
- Minimum 2–3 years of experience in automotive sales, preferably with at least 1 year in a supervisory or team leadership position.
- Experience in managing a sales team and achieving monthly sales targets.
- Strong leadership, communication, negotiation, and interpersonal skills.
- Good understanding of automotive sales processes, financing schemes, and customer relationship management.
- Proven ability to develop new customers, manage sales pipelines, and close deals.
- Strong analytical skills, including sales forecasting and performance monitoring.
- Proficient in Microsoft Office, especially Excel, and familiar with CRM or sales reporting systems.
- Willing to conduct field visits and develop markets across Kolaka and surrounding regions.
- Possess a valid driving license (SIM A) and be willing to travel for business purposes.
- Target-oriented, proactive, disciplined, and able to work under pressure.
- Experience in commercial vehicle sales or corporate/fleet sales is an advantage.
4. Key Performance Indicators (KPIs)
- Monthly vehicle sales target achievement.
- Number of new prospects and qualified leads generated.
- Sales conversion ratio.
- Sales consultant productivity and target achievement.
- Corporate and fleet customer acquisition.
- Customer satisfaction and complaint resolution.
- Sales forecast accuracy and reporting compliance.
- Market development and growth in the assigned territory.
5. Core Competencies
- Leadership and team development.
- Strategic sales planning.
- Negotiation and closing skills.
- Customer relationship management.
- Market analysis and business development.
- Problem-solving and decision-making.Communication and presentation skills.
- Accountability and results orientation.
Reporting Line: Branch Manager
Work Location: PT Bosowa Berlian Motor, Kolaka Branch, Southeast Sulawesi, Indonesia.