Sales Operations Leader - APJ (AI-Driven, Data-Led)

Cisco Home; Indonesia; On-site; IDR 1,575,079,000 - 2,625,131,000; Full time

Job summary

Cisco APJ is seeking a Sales Operations Manager to lead cross-functional funnel governance, forecasting, and compensation programs across the APJC region. You will partner with Sales, Finance, Operations, and Supply Chain to drive data-driven decisions and operational improvements.

The role requires strong analytical and program management skills, Power BI experience, and an AI-first mindset to identify automation opportunities. APAC regional experience is desirable.

Qualifications

• 7+ years in sales operations, program, project or functional management.
• Strong analytical skills and financial acumen.
• Ability to develop and present data-driven business proposals.
• Knowledge of Cisco Sales Operations basics: Tools/Systems and Process.
• Ability to work with cross-functional regional and global teams.
• Excellent program and project management skills.
• APAC regional experience desirable.
• AI-first mindset with automation ideas.
• Experience with Power BI and AI tools like Claude.

Responsibilities

• Funnel/Forecast process with cross-functional coordination; track funnel health and risks.
• Govern cadence with QBR, QBO, KPI tracking, and account planning.
• Oversee escalations and commission issues; provide guidance to stakeholders.
• Govern NYR process across APJC (transfers, targets, SHARE hierarchy, compensation).
• Own compensation, SPIFFS, incentives, and sales recognition programs.
• Manage change implications due to GTM updates and NYR changes.
• Provide feedback on system improvements (Anaplan, SFDC) and tool adoption.
• Identify sales operations improvement initiatives and actionable plans.
• Champion AI-driven automation and workflow improvements.
• Familiar with analytics and AI tools (Claude, etc.).

Skills

7+ years in sales operations

Analytical skills

Financial acumen

Data-driven proposals

Cross-functional collaboration

Power BI

AI tools (Claude)

Tools

Power BI

Job description

Cisco APJ is seeking a Sales Operations Manager to lead cross-functional funnel governance, forecasting, and compensation programs across the APJC region. You will partner with Sales, Finance, Operations, and Supply Chain to drive data-driven decisions and operational improvements.

The role requires strong analytical and program management skills, Power BI experience, and an AI-first mindset to identify automation opportunities. APAC regional experience is desirable.