Regional Retail Leader - Expand Stores & Elevate Ops

Xiaomi Indonesia; Raha; Hybrid; IDR 446,400,000 - 781,200,000; Full time

Benefits offered by this job

Competitive salary

Bonuses and incentives

Comprehensive health benefits

Career advancement opportunities

Travel allowances

Job summary

Xiaomi Indonesia invites applications for Senior Regional Manager - Retail Operations to lead growing stores across Pekanbaru, Riau. You will set regional strategy, drive sales, manage store managers, and ensure brand standards.

The role blends on-site leadership with remote collaboration, requires 6+ years in retail management and proven multi-unit success, and offers a hybrid work setup with competitive compensation and benefits.

Qualifications

• Bachelor's degree in Business Management, Marketing, or related discipline.
• Minimum 6 years of experience in retail management, with at least 3 years in a multi-unit or regional management capacity.
• Proven track record of exceeding sales targets and driving operational excellence in a retail environment.

Responsibilities

• Develop and implement strategic plans to achieve sales targets and profitability goals for Pekanbaru region's retail outlets.
• Oversee the daily operations of all assigned retail stores, ensuring adherence to company policies and procedures.
• Manage, coach, and develop a team of store managers and their staff, fostering a positive and high-performance work environment.
• Monitor KPIs such as sales, customer satisfaction, inventory turnover, and operational efficiency.
• Drive initiatives to enhance customer service and create a superior shopping experience.

Skills

Leadership

People management

Strategic planning

Retail operations

Data analysis

Communication

Education

Bachelor's degree

Tools

MS Office Suite

Retail management software

Job description

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Senior Regional Manager - Retail Operations

About the Role Our client, a leading retail conglomerate with a significant presence across Indonesia, is seeking an experienced and dynamic Senior Regional Manager to oversee their expanding operations in the **Pekanbaru, Riau** region. This role requires a strategic leader adept at driving sales performance, optimizing store operations, and ensuring exceptional customer experiences across multiple retail outlets. The position operates on a **hybrid** model, blending essential on-site engagement with the flexibility of remote collaboration. You will be responsible for setting the strategic direction for retail operations within your region, managing a diverse team of store managers, and ensuring alignment with the company's overall brand standards and objectives. Join us in **Pekanbaru** to lead and innovate within the vibrant retail landscape. Key Responsibilities

• Develop and implement strategic plans to achieve sales targets and profitability goals for the **Pekanbaru** region's retail outlets.
• Oversee the daily operations of all assigned retail stores, ensuring adherence to company policies and procedures.
• Manage, coach, and develop a team of store managers and their staff, fostering a positive and high-performance work environment.
• Monitor key performance indicators (KPIs) such as sales, customer satisfaction, inventory turnover, and operational efficiency.
• Implement visual merchandising standards and ensure effective stock management and loss prevention strategies.
• Drive initiatives to enhance customer service and create a superior shopping experience.
• Conduct regular store visits and performance reviews for store managers.
• Analyze market trends and competitor activities to identify opportunities for growth and improvement in **Riau**.
• Manage regional budgets and control operational expenses effectively.
• Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches.

Requirements

• Bachelor's degree in Business Management, Marketing, or a related discipline.
• Minimum of 6 years of experience in retail management, with at least 3 years in a multi-unit or regional management capacity.
• Proven track record of exceeding sales targets and driving operational excellence in a retail environment.
• Strong leadership, people management, and coaching skills.
• Excellent understanding of retail operations, merchandising, inventory control, and customer service principles.
• Demonstrated ability to analyze sales data and market trends to inform strategic decisions.
• Proficiency in retail management software and MS Office Suite.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse teams and customers.
• Comfortable working in a **hybrid** model, requiring both on-site presence and remote work.
• Experience working within the **(Specific Retail Sector, e.g., fashion, electronics, F&B)** industry in **Pekanbaru** is a plus.

Benefits

• Competitive salary: Rp per month.
• Performance-based bonuses and incentives.
• Comprehensive health and medical benefits.
• Opportunities for career advancement within a growing organization.
• Travel allowances for store visits.
• A dynamic and engaging **hybrid** work environment in **Pekanbaru**.

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