Sales Executive - Social Events

AccorHotels Indonesia; Jakarta Pusat; On-site; IDR 300,000,000 - 480,000,000; Full time

Benefits offered by this job

Accor Plus program

Part of Accor Hotels network

Job summary

Novotel Jakarta Cikini, part of AccorHotels Indonesia, seeks a proactive Sales Manager to drive MICE and social events, maximize F&B and room revenue, and manage key client accounts. You will develop new opportunities, build agency relationships, and lead a sales-focused team to meet ambitious targets in Jakarta.

Ideal candidates will have a Diploma in Tourism / Hospitality, 2+ years in a hotel sales role, and strong English, Excel, Word and PowerPoint skills.

Qualifications

• Diploma in Tourism / Hospitality Management.
• Minimum 2 years of experience in a similar capacity with proven track records in 3 or 4-star hotels.
• Excellent reading, writing and oral proficiency in English.
• Proficient in MS Excel, Word, & PowerPoint
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• Well-presented and professionally groomed at all times

Responsibilities

• Proactively identify, develop and convert new business opportunities across social events, private events, agencies, associations, residential meetings and event-led opportunities.
• Generate new private and social event enquiries whilst driving new MICE and residential meeting business.
• Create and convert social event opportunities including birthdays, engagement parties, weddings, charity events, cultural celebrations, Christmas parties, networking events and exclusive venue hire.
• Maximize accommodation room sales and incremental revenue across Food & Beverage and MICE.
• Achieve agreed sales targets and KPIs relating to appointments, client interaction, account development and new business generation.
• Manage an agreed portfolio of accounts to retain existing business and develop new revenue opportunities.
• Build and maintain strong relationships with agencies, associations, event planners and local businesses.
• Target key market sectors including healthcare and pharmaceutical, automotive, energy, experiential events, brand activations and association business.
• Support hotel promotions through local partnerships, seasonal campaigns and B2B outreach.
• Work with Corporate & Strategic Accounts Manager to identify and convert MICE and social event opportunities within accounts.
• Collaborate with Sales Development & Marketing Executive on marketing campaigns and sales initiatives.
• Conduct client appointments, site inspections, hotel show rounds, presentations and follow-up to maximize conversion.
• Attend familiarization trips, client hospitality events and networking opportunities.
• Produce reports detailing sales activity and opportunities.
• Maintain CRM and account information with up-to-date documentation.
• Conduct market research and identify opportunities through referrals and market intelligence.
• Stay aware of hotel performance, sales strategy, competitors and market trends.
• Work with Accor Sales Network to meet hotel sales objectives.
• Attend weekly/monthly Sales meetings and domestic/international trips as needed.
• Perform other duties as requested by Sales & Marketing leadership.

Skills

English fluency

Leadership

Training

Communication

Customer service

MS Excel

MS Word

PowerPoint

Education

Diploma in Tourism / Hospitality Management

Tools

MS Excel

MS Word

PowerPoint

Job description

Novotel Jakarta Cikini is strategically located in Cikini, the heart of Jakarta. Close to Taman Ismail Marzuki, Metropole, and Dr. Cipto Mangun Kusumo Hospital. The 245-room hotel features Food Exchange Restaurant with ideal offerings for business and meeting purposes. It provides free bicycles, private parking, an outdoor swimming pool, and a fitness center. Other facilities at the property include a restaurant, room service, a 24-hour front desk, and free WiFi.

Located in the heart of Central Jakarta, Novotel Jakarta Cikini offers the most convenient stay in the city center. Enjoy your stay in the 245-room hotel and indulge your taste buds at our Food Exchange, a casual International Buffet restaurant. This modern business hotel is close to Jakarta's Golden Triangle, minutes from the CBD, SCBD, and Dr. Cipto Mangunkusumo National General Hospital, Proclamation Monument, Taman Ismail Marzuki, Taman Menteng, and Jakarta's Gambir train station.

Located on Jalan Cikini, Central Jakarta's heritage tourism destination, Novotel Jakarta Cikini provides access to explore Central Jakarta's historical sites and minutes from the glittering city center of Jakarta.

Job Description

Proactively identify, develop and convert new business opportunities across social events,private events,agencies, associations, residential meetings and event-led opportunities.

Generate new private and social event enquirieswhilst driving new MICE and residential meeting business.

Create and convert social event opportunities including birthdays, engagement parties, weddings, charity events, cultural celebrations, Christmas parties, networking events and exclusive venue hire.

Maximize accommodation room sales and incremental revenue across Food & Beverage and MICE.

Achieve agreed sales targets and key performance indicators relating to appointments, client interaction, account development and new business generation.

Manage an agreed portfolio of accounts to retain existing business and develop new revenue opportunities.

Build and maintain strong relationships with agencies, associations, event planners and local businesses.

Target key market sectors including healthcare and pharmaceutical, automotive, energy, experiential events, brand activations and association business.

Support the hotel promotionthrough local partnerships, seasonal campaigns and B2B outreach.

Work closely with the Corporate & Strategic Accounts Manager to identify and convert MICE and social event opportunities within existing and prospective corporate accounts.

Work closely with the Sales Development & Marketing Executive on marketing campaigns, promotional collateral, social media content, flyers and sales initiatives.

Conduct client appointments, site inspections, hotel show rounds, presentations and follow-up activity to maximize business conversion.

Attend and assist with familiarization trips, client hospitality events, networking opportunities and promotional activities.

Produce accurate reports detailing sales activity, client appointments, account development and business opportunities.

Update and maintain sales contact lists, CRM systems and account information, ensuring all documentationremain accurate and up to date.

Conduct market research and identify new business opportunities through referrals, networking, business listings and market intelligence.

Maintain awareness of the Hotel's financial performance, sales strategy, competitor activity and market trends.

Work closely with the Accor Sales Network to support the achievement of the overall sales objectives for the Hotel.

Attend weekly and monthly Sales meetings and undertake domestic and international sales trips as required.

Carry out any other reasonable duties as requested by the Director of Sales & Marketing or Senior Sales Manager.

To present a professional, friendly and efficient impression of the Hotel at all times.

To ensure that all tasks relating to guest comfort, guest satisfaction or the impression the guest receives of the Hotel are treated with the utmost priority.
To establish positive working relationships with guests, visitors and colleagues, creating a team that works well together and with other departments.

Contribute to guest satisfaction at all times by providing a high-quality personalized service throughout the guest journey.

To assist with resolving guest feedback and enquiries in a professional and efficient manner.

To maintain a thorough knowledge of the Hotel's facilities,events and the local area, actively promoting them wherever possible.

Qualifications

Diploma in Tourism / Hospitality Management

Minimum of 2 years of experience in a similar capacity with proven track records in 3 or 4-star hotels.

Excellent reading, writing and oral proficiency in English language.

Proficient in MS Excel, Word, & PowerPoint

Strong leadership, interpersonal and training skills

Good communication and customer contact skills

Service oriented with an eye for details

Ability to work well in stressful & high-pressure situations

A team player & builder

Well-presented and professionally groomed at all times

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hotel & Accommodation Services 51-100 employees

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia