Sales Executive Freight Forwarder - Semarang - WFO (ID : 711444)

PT PERSOL RECRUITMENT INDONESIA; Kota Semarang; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

PT PERSOL RECRUITMENT INDONESIA is seeking a result-oriented B2B sales professional to develop and manage a portfolio across existing, lost and new accounts in Semarang. You will canvass cargoes, secure bookings and grow share of wallet while coordinating with Trade, Pricing, and overseas offices to win opportunities.

The role requires 3–5 years in B2B sales within shipping/logistics, strong negotiation and relationship-building skills, and fluency in English.

Qualifications

• Bachelor’s degree in Business, Marketing, Logistics, or a related field.
• Minimum 3–5 years of experience in B2B sales, preferably in shipping, freight forwarding, or NVOCC
• Proven track record in achieving sales targets and managing customer accounts.
• Strong skills in negotiation, rate/RFA management, and business development.
• Good understanding of shipping, logistics, and market trends.
• Strong communication, presentation, and relationship-building skills.
• Proactive, target-oriented, and able to work effectively with cross-functional teams.
• Good command of English, both written and spoken.

Responsibilities

• Develop, manage and grow a portfolio of assigned customers across existing, lost and new accounts.
• Canvass cargoes and secure bookings for assigned trade lanes to achieve volume, revenue, lifting and customer growth targets.
• Identify new business opportunities, onboard new customers, update customer profiles and expand share of wallet from existing accounts.
• Respond to customer enquiries, rate quotation requests and commercial opportunities, including coordination with Trade / Pricing on rate requests and market competitiveness.
• Drive rate quotation follow-up and ensure commercial opportunities are converted into confirmed bookings.
• Coordinate push-pull opportunities, including FOB, cross-trade and tender business, with POL, POD and overseas offices to support booking conversion.
• Conduct regular customer visits, sales calls, account planning and business reviews to understand customer needs, strengthen relationships and identify growth opportunities.
• Promote ocean freight services, intermodal products, logistics solutions and value-added services in line with commercial strategy.
• Monitor market trends, competitor activities, customer requirements, trade developments and freight feedback to support pricing and commercial decisions.
• Maintain CRM updates, customer profiles, sales visit reports, opportunity pipeline, lead conversion status and sales KPI tracking.
• Work closely with Customer Service and other internal stakeholders to ensure customer requirements are understood and handed over clearly for shipment execution.
• Participate in joint Sales and Customer Service reviews, including business reviews, service performance discussions, customer retention actions and recovery plans where required.
• Support commercial campaigns, sales projects, market reporting, lifting forecast inputs and management reporting as required.
• Manage more complex, strategic or relationship-sensitive customer accounts where stronger commercial judgement, cross-office coordination or senior customer engagement is required.
• Provide market, customer and account insights to support management in refining sales priorities, customer targeting and growth actions.

Skills

Negotiation

RFA management

Business development

Communication

Relationship building

Education

Bachelor’s degree in Business, Marketing, Logistics, or a related field

Job description

Develop, manage and grow a portfolio of assigned customers across existing, lost and new accounts, in line with the country commercial strategy.

Canvass cargoes and secure bookings for assigned trade lanes to achieve volume, revenue, lifting and customer growth targets.

Identify new business opportunities, onboard new customers, update customer profiles and expand share of wallet from existing accounts.

Respond to customer enquiries, rate quotation requests and commercial opportunities, including coordination with Trade / Pricing on rate requests and market competitiveness.

Drive rate quotation follow-up and ensure commercial opportunities are converted into confirmed bookings.

Coordinate push-pull opportunities, including FOB, cross-trade and tender business, with POL, POD and overseas offices to support booking conversion.

Conduct regular customer visits, sales calls, account planning and business reviews to understand customer needs, strengthen relationships and identify growth opportunities.

Promote ocean freight services, intermodal products, logistics solutions, digital solutions and value-added services in line with commercial strategy.

Monitor market trends, competitor activities, customer requirements, trade developments and freight feedback to support pricing and commercial decisions.

Maintain CRM updates, customer profiles, sales visit reports, opportunity pipeline, lead conversion status and sales KPI tracking.

Work closely with Customer Service and other internal stakeholders if required, to ensure customer requirements are understood and handed over clearly for shipment execution.

Participate in joint Sales and Customer Service reviews, including business reviews, service performance discussions, customer retention actions and recovery plans where required.

Support commercial campaigns, sales projects, market reporting, lifting forecast inputs and management reporting as required.

Manage more complex, strategic or relationship-sensitive customer accounts where stronger commercial judgement, cross-office coordination or senior customer engagement is required.

Provide market, customer and account insights to support management in refining sales priorities, customer targeting and growth actions.

Job Requirement :

Bachelor’s degree in Business, Marketing, Logistics, or a related field.

Minimum 3–5 years of experience in B2B sales, preferably in shipping, freight forwarding, or NVOCC

Proven track record in achieving sales targets and managing customer accounts.

Strong skills in negotiation, rate/RFA management, and business development.

Good understanding of shipping, logistics, and market trends.

Strong communication, presentation, and relationship-building skills.

Proactive, target-oriented, and able to work effectively with cross-functional teams.

Good command of English, both written and spoken.