Responsible for generating and developing new business opportunities, maintaining strong relationships with existing clients, and achieving the hotel's sales targets. The Sales Executive will be responsible for promoting the hotel's products and services, including room accommodation, meeting facilities, and event packages, while ensuring excellent customer service and contributing to the hotel's overall revenue growth.
Key Responsibilities
Job Description
Responsible for generating and developing new business opportunities, maintaining strong relationships with existing clients, and achieving the hotel's sales targets. The Sales Executive will be responsible for promoting the hotel's products and services, including room accommodation, meeting facilities, and event packages, while ensuring excellent customer service and contributing to the hotel's overall revenue growth.
- Identify, develop, and pursue new business opportunities to increase hotel revenue.
- Maintain and strengthen relationships with existing corporate clients, travel agents, event organizers, and other business partners.
- Promote the hotel's room accommodation, meeting packages, social events, and other facilities to potential clients.
- Conduct sales calls, client visits, site inspections, and presentations to generate business.
- Prepare and follow up on sales proposals, quotations, and contracts in accordance with hotel policies.
- Handle client inquiries, negotiate rates, and follow up on business opportunities to secure confirmed bookings.
- Achieve individual sales targets and contribute to the hotel's overall revenue objectives.
- Monitor market trends, competitor activities, and potential business opportunities within the hotel’s market segment.
- Coordinate with the Sales & Marketing team and other hotel departments to ensure smooth execution of client requirements.
- Maintain accurate records of sales activities, client information, and business opportunities.
- Prepare regular sales activity reports, sales forecasts, and updates on potential business.
- Ensure excellent client satisfaction and maintain the hotel's professional image in all sales activities.
Qualifications
- Minimum Diploma or Bachelor's Degree in Hospitality Management, Marketing, or a related field.
- Minimum 1-2 years of experience in Sales, preferably within the hospitality or hotel industry.
- Previous experience as a Sales Executive or in a similar position is preferred.
- Good knowledge of hotel products, including room accommodation, meeting facilities, and event services.
- Strong communication, negotiation, and interpersonal skills.
- Good sales, presentation, and client relationship management skills.
- Ability to identify business opportunities and achieve sales targets.
- Proficient in Microsoft Office, particularly Excel and PowerPoint.
- Experience with hotel PMS, or VHP software is an advantage.
- Well-organized, proactive, and results-oriented, with strong attention to detail.
- Able to work independently and as part of a team.
- Willing to work flexible hours when required to support sales activities and client events.
- Willing to be based in Tangerang.