B2B Sales Admin / Sales Support

PT UMAX HUB INDONESIA; Pluit; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT UMAX HUB INDONESIA in Indonesia is seeking a detail‑oriented Sales Admin to support quotations, invoices, orders, and related documents across the B2B channel.

You will maintain customer databases, coordinate with warehouse and finance, prepare reports, and assist in customer meetings. Fresh graduates welcome; 1–2 years in sales admin preferred; proficiency with Excel or Google Sheets required.

Qualifications

• 1–2 years of experience in Sales Admin, Sales Support, Customer Service, or related roles. Fresh graduates welcome.
• Proficient in Excel / Google Sheets.
• CRM knowledge and B2B/corporate sales experience are a plus.
• Good English communication skills are a plus.

Responsibilities

• Manage sales administration, including quotations, price lists, proposals, invoices, POs, and other sales documents
• Maintain and update B2B customer and prospect databases, including contact details, sales status, communication history, and next actions
• Support the sales team with customer follow-ups, including quotations, samples, orders, payments, and customer requests
• Process and monitor customer orders from PO to delivery, ensuring all documents and information are complete and accurate
• Coordinate with Warehouse, Finance, Logistics, Purchasing, and Production to ensure orders are processed smoothly and on time
• Monitor and update sales pipeline, quotations, orders, and follow-up status
• Prepare sales reports, customer recaps, order reports, and performance data for the B2B Sales team
• Assist sales representatives in preparing information and documents for customer meetings and visits
• Handle administrative support for order changes, returns, and customer issues
• Ensure all sales data and documents are accurate, organized, and properly documented
• Provide general operational and administrative support to ensure the B2B sales process runs efficiently

Skills

Attention to detail

Organization

Communication

Coordination

Education

Minimum D3/S1 in Business, Management, Administration, Marketing, or related fields

Tools

Excel

Google Sheets

Job description

Manage sales administration, including quotations, price lists, proposals, invoices, POs, and other sales documents.

Maintain and update B2B customer and prospect databases, including contact details, sales status, communication history, and next actions.

Support the sales team with customer follow-ups, including quotations, samples, orders, payments, and customer requests.

Process and monitor customer orders from PO to delivery, ensuring all documents and information are complete and accurate.

Coordinate with Warehouse, Finance, Logistics, Purchasing, and Production to ensure orders are processed smoothly and on time.

Monitor and update sales pipeline, quotations, orders, and follow-up status.

Prepare sales reports, customer recaps, order reports, and performance data for the B2B Sales team.

Assist sales representatives in preparing information and documents for customer meetings and visits.

Handle administrative support for order changes, returns, and customer issues.

Ensure all sales data and documents are accurate, organized, and properly documented.

Provide general operational and administrative support to ensure the B2B sales process runs efficiently.

Requirements

Minimum D3/S1 in Business, Management, Administration, Marketing, or related fields.

1–2 years of experience in Sales Admin, Sales Support, Customer Service, or related roles. Fresh graduates are welcome.

Proficient in Excel / Google Sheets.

Strong attention to detail, organization, communication, and coordination skills.

Able to manage multiple tasks, priorities, targets, and deadlines.

B2B/corporate sales experience and CRM knowledge are a plus.

Good English communication skills are a plus.

Experience in furniture, interior, retail, hospitality, property, construction, or procurement is a plus.