Sales Cargo

PT XENTRA PLATFORM DIGITAL CARGO; Tangerang; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

PT XENTRA PLATFORM DIGITAL CARGO is recruiting for a Sales Cargo role based in Indonesia. The position involves identifying new customers, understanding shipment needs, presenting services, and driving revenue growth through prospecting, meetings, and negotiations.

The ideal candidate will manage the sales pipeline, coordinate with Operations for shipment requirements, and maintain strong customer relationships to secure repeat business.

Responsibilities

• Identify and acquire new customers through prospecting, canvassing, cold calling, referrals, networking, and digital channels.
• Identify customer needs and offer suitable cargo and logistics services based on their shipment requirements.
• Conduct customer visits and meetings to present the company’s services and build business relationships.
• Prepare and provide quotations based on customer requirements and company pricing policies.
• Conduct price, service, and contract negotiations while maintaining company targets and profit margins.
• Follow up with prospective customers consistently until the sales process reaches closing or transaction stage.
• Build and maintain strong relationships with existing customers to generate repeat orders and improve customer loyalty.
• Develop existing accounts through cross-selling and upselling of cargo and logistics services.
• Achieve assigned sales targets, including revenue, new customer acquisition, and shipment volume.
• Manage and monitor the sales pipeline from prospecting, quotation, negotiation, and closing through to repeat orders.
• Coordinate with the Operations team regarding customer shipment requirements, including origin, destination, cargo type, volume, schedule, and special handling requirements.
• Handle customer inquiries, issues, and complaints by providing appropriate solutions and coordinating with relevant departments.
• Monitor customer shipments and transactions to ensure that services are delivered according to agreed terms and requirements.
• Conduct market research to identify customer needs, competitor activities, market pricing, and new business opportunities.
• Prepare regular sales activity reports, including prospecting activities, customer visits, quotations, closing, revenue, and sales pipeline.
• Maintain and update customer databases to ensure that prospect and customer information is complete and accurate.
• Evaluate sales performance and develop strategies to improve sales results and achieve assigned targets.
• Perform other duties and responsibilities related to the Sales Cargo function as assigned by the immediate supervisor.

Job description

• Identify and acquire new customers through prospecting, canvassing, cold calling, referrals, networking, and digital channels.
• Identify customer needs and offer suitable cargo and logistics services based on their shipment requirements.
• Conduct customer visits and meetings to present the company’s services and build business relationships.
• Prepare and provide quotations based on customer requirements and company pricing policies.
• Conduct price, service, and contract negotiations while maintaining company targets and profit margins.
• Follow up with prospective customers consistently until the sales process reaches closing or transaction stage.
• Build and maintain strong relationships with existing customers to generate repeat orders and improve customer loyalty.
• Develop existing accounts through cross-selling and upselling of cargo and logistics services.
• Achieve assigned sales targets, including revenue, new customer acquisition, and shipment volume.
• Manage and monitor the sales pipeline from prospecting, quotation, negotiation, and closing through to repeat orders.
• Coordinate with the Operations team regarding customer shipment requirements, including origin, destination, cargo type, volume, schedule, and special handling requirements.
• Handle customer inquiries, issues, and complaints by providing appropriate solutions and coordinating with relevant departments.
• Monitor customer shipments and transactions to ensure that services are delivered according to agreed terms and requirements.
• Conduct market research to identify customer needs, competitor activities, market pricing, and new business opportunities.
• Prepare regular sales activity reports, including prospecting activities, customer visits, quotations, closing, revenue, and sales pipeline.
• Maintain and update customer databases to ensure that prospect and customer information is complete and accurate.
• Evaluate sales performance and develop strategies to improve sales results and achieve assigned targets.
• Perform other duties and responsibilities related to the Sales Cargo function as assigned by the immediate supervisor.