Sea Export Officer

Crane Worldwide Logistics LLC; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Crane Worldwide Logistics LLC in Jakarta is seeking an organized logistics professional to manage shipment documentation, quotations, and carrier coordination.

You will handle export/import documentation, communicate with customers, prepare MB/L and HBL, and support finance with billing and cost control.

This role requires attention to detail, proficiency with Kewill, and the ability to ensure timely updates to all stakeholders.

Qualifications

• Experience in handling export/import documentation and freight related tasks.
• Ability to coordinate with sales, vendors, and carriers to meet delivery timelines.
• Strong communication with customers and internal teams to resolve issues promptly.

Responsibilities

• Receive inquiries from shippers and overseas partners.
• Process new shipments from the sales team and prepare quotations.
• Prepare documentation including BL, CIPL, AMS/ACI, and SEDs; file and track releases.
• Coordinate bookings with co-loaders/carriers and update vessel schedules.

Skills

Shipping docs & compliance

Customer service

Communication

Team coordination

Tools

Kewill system

Job description

• Receive inquiry from shipper / overseas.


• Receive new shipment from sales team.


• Checking update cost to vendor (prepare quotation if any).


• Prepare documentation, dock receipts, BL (HBL, MBL, Cargo Manifest such as AMS, ISF/ ACI).


• Request PEB (Export Declaration) to PPJK.
  C ommunicate with customers regarding disposition of freight (i.e. Tracking & tracing, routing & dispatching, and rate quotations).


• File SED’s (Shippers Export Declarations).


• Submit booking to co-loader/vendor or carrier.


• Inform vessel schedule to the shipper.


• Arrange trucking to pick up cargo.


• Release DO ( Delivery Order ) to shipper.


• Send shipping instruction to vendor/co-loader or carrier.


• Checking export document from shipper.


• Review and confirming Master Bill of Lading (MBL) from co-loader/vendor or carrier.


• Send pre-alert to destination office and the shipper.


• Post pre-alert on Kewil to destination office properly.

IMPORT

• Receive review, and process inquiry or shipping instruction from customer/sales/overseas.


• Communicate with both origin office and consignee (including preparing quotation).


• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office.


• Seek approval draft HBL from the consignee.


• Confirm & receive pre-alert on Kewill properly.


• Send pre-alert document to consignee.


• Prepare and pickup custom document from the consignee.


• Request draft PIB (Import Declaration) to PPJK.


• Sending draft PIB (Import Declaration) to the consignee for approval.


• Request BC.1. and Copy Manifest to Co – Loader / Carrier.


• Send NOA (Notice of Arrival) once shipment arrived.


• Update the pod on Kewill system properly.


• Prepare and arrange payment request/PR duty/tax to Co – Loader / Carrier.


• Monitor custom clearance process with custom clearance officer.


• Update custom process to the consignee regularly.


• Arrange trucking once shipment released/SPPB.


• Update milestone for delivery status properly.


• Prepare and issue for billing invoice (freight and custom clearance).


• Issue transmittal receive and submit full set of invoice & supporting documents to receptionist.


• Accrue cost from vendor and submit original invoice from vendor to finance for finalize.


• Locking the file on Kewill system properly.


• Monitor transactions and notify manager of any problem or irregularities.


• Provide excellent and timely customer service by informing the customer of the status of their shipment(s).


• Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required.

FINANCE

• Update milestone on Kewill system properly.


• Locking the file on Kewill system properly.


• Track and trace cargo as necessary to insure proper movement and delivery.


• Provide finance department with proper and correct billing information.


• Communicate & correspond with other company branches and agents for customer satisfaction, and ensure excellent service execution.


• Seek the most profitable mode of shipment, yet meet customer’s requirement for the movement of freight. Implement the Quality objectives set for Sea Freight Department.


• Help maintain implementation on Health, Safety and Environment objectives on daily business.
  


• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks