Sales Associate & E-Commerce Marketing

PT Griyatis Perdana Selaras; Tangerang; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Griyatis Perdana Selaras, based in Tangerang, is seeking a Sales Associate & E-Commerce Marketing to drive offline and online sales and build strong customer relationships. The role covers marketing initiatives, social media management (Instagram, TikTok, Facebook), and campaigns across Cayenne Website, Tokopedia, Shopee, and TikTok Shop.

Qualifications: Bachelor's degree; 1 year in Sales or Digital Marketing; fluent English; excellent communication; willing to work weekends; Indonesian

Qualifications

• Bachelor's degree in a related field.
• Minimum 1 year of relevant work experience in Sales, E-Commerce, Digital Marketing, Social Media, or Retail.
• Fluent in English (written and spoken).
• Excellent communication and interpersonal skills.
• Willing to work on weekends/public holidays.
• Preferably domicile in Tangerang and own a motorcycle.

Responsibilities

• Drive offline and online sales targets and provide great customer service.
• Handle customer inquiries and assist customers throughout the purchasing process.
• Prepare and submit daily and weekly sales reports.
• Develop and execute marketing strategies to increase online sales and brand awareness.
• Manage social media platforms (Instagram, TikTok, Facebook) and coordinate content.
• Maintain and update website content and coordinate campaigns across Cayenne Website, Tokopedia, Shopee, and TikTok Shop.

Skills

English fluency

Communication

Interpersonal skills

Presentation

Negotiation

Social media content planning

Aesthetic sense

Teamwork

Independent work

Education

Bachelor's degree

Tools

MS Word

MS Excel

Job description

We are looking for a Sales Associate & E-Commerce Marketing to join our team. This role will be responsible for managing both offline and online sales, developing marketing initiatives, managing digital channels, and building strong relationships with customers and communities.

Responsibilities:

Responsible for offline and online sales, including achieving sales targets and providing excellent customer service.

Handle customer inquiries, provide product information, and assist customers throughout the purchasing process.

Prepare and submit daily and weekly sales reports.

Develop and execute marketing strategies to increase online sales and brand awareness.

Create and manage promotional campaigns, including campaigns for events, exhibitions, and collaborations with other brands.

Manage and oversee social media platforms, including Instagram, TikTok, and Facebook.

Plan, coordinate, and manage social media content and promotional activities.

Follow up and respond to customer inquiries received through Instagram and TikTok.

Update and maintain website content to ensure product and promotional information is accurate and up to date.

Follow up and respond to customer inquiries received through the website.

Create and manage campaigns to increase online sales through Cayenne Website, Tokopedia, Shopee, and TikTok Shop.

Monitor online sales activities and identify opportunities to improve customer engagement and conversion.

Build and maintain good relationships with customers, communities, and potential business partners.

Identify and develop opportunities to engage with relevant communities through events, collaborations, and special activities.

Plan and coordinate community-related events and activities.

Work closely with the internal team to ensure marketing activities and sales initiatives are executed effectively.

Contribute creative ideas for marketing campaigns, promotions, events, and customer engagement.

Qualifications

Minimum Bachelor's Degree (S1), preferably in Architecture, Interior Design, Marketing, Business, Communication, or a related field.

Minimum 1 year of relevant work experience in Sales, E-Commerce, Digital Marketing, Social Media, Retail, or a related field.

Candidates with an Architecture or Interior/Design background are preferred.

Able to understand customer needs and provide appropriate product recommendations and basic design proposals.

Fluent in English, both written and conversational.

Excellent communication and interpersonal skills with a customer-oriented attitude.

Good presentation, negotiation, and follow-up skills.

Good sense of aesthetics and an eye for design and visual presentation.

Creative, proactive, and able to develop new ideas for marketing campaigns and promotional activities.

Familiar with social media platforms such as Instagram, TikTok, and Facebook.

Familiar with e-commerce platforms such as Tokopedia, Shopee, and TikTok Shop.

Able to create, plan, and manage social media content.

Have a basic understanding of digital marketing and online sales.

Proficient in Microsoft Word and Excel.

Able to work both independently and as part of a team.

Proactive, responsible, and able to take initiative.

Good organizational and time-management skills.

Detail-oriented and able to manage multiple tasks simultaneously.

Willing to work on weekends and public holidays.

Preferably domiciled in Tangerang and owns a motorcycle.

Willing to work at IDD PIK 2.