Sales Administrator

Integrity Indonesia; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Integrity Indonesia is seeking a detail-oriented Sales Administrator to support the Sales team with onboarding, proposals, tender documents, and order processing in Jakarta. The role emphasizes accurate data handling, CRM usage, and timely follow-ups.

You will develop a prospect database, maintain records, coordinate meetings, and monitor inquiries via phone, email, and chat. Strong English and Excel skills, plus independent work ethic, are essential.

Qualifications

• Minimum Diploma or Bachelor’s degree.
• Strong analytical and logical reasoning skills with numerical aptitude.
• Previous experience in sales administration or data administration.
• High attention to detail and accuracy in handling sales data and reports.
• Advanced English proficiency to communicate with stakeholders.
• Experience using CRM tools.
• Proficient in Microsoft Excel including data processing, formulas, and reporting.

Responsibilities

• Support the Sales Team in client onboarding and pre-sales administrative activities.
• Provide admin support for proposals, tender documents, and related documentation.
• Develop and maintain a prospect database for business development.
• Maintain accurate sales and customer records; follow up for missing data.
• Handle inquiries via phone, email, and chat; obtain missing information and respond to inquiries.
• Process orders and coordinate with stakeholders as needed.
• Coordinate and schedule weekly and monthly meetings; prepare minutes and monitor follow-ups.
• Monitor media coverage and identify business opportunities relevant to services.
• Compile and maintain research findings to support Business Development.

Skills

Analytical thinking

Attention to detail

English proficiency

Organizational skills

Initiative

CRM experience

Education

Diploma or Bachelor’s degree

Bachelor’s degree in Mathematics or Engineering

Tools

CRM

Microsoft Excel

Job description

Are you detail-oriented, analytical, and highly organized? Do you enjoy working with data, documentation, and business research? We are looking for a Sales Administrator to support our Sales team and ensure smooth sales operations through accurate administration, effective coordination, and timely follow-ups.

Key Responsibilities

• Support the Sales Team in client onboarding requirements and other pre-sales administrative activities.
• Provide administrative support for sales team such asproposals, tender documents, and other sales-related documentation.
• Develop and maintain a prospect database to support business development activities.
• Keep sales and customer records accurate, complete, and up to date. Follow up to sales team for missing data and updates.
• Handle sales inquiries received through phone, email, and chat. Follow up with clients to obtain missing information and respond to administrative inquiries.
• Process orders and coordinate with relevant stakeholders when necessary.
• Coordinate and schedule weekly andmonthly meetings.Prepare meeting minutes and monitor follow-up actions to ensure timely completion.
• Monitor media coverage and identify potential business opportunities relevant to the company's services.
• Compile and maintain research findings to support the Business Development team.

Requirements

• Minimum Diploma or Bachelor’s degree. Candidates with an academic background in Mathematics or Engineering are highly preferred
• Strong analytical and logical reasoning skills, with a high level of numerical aptitude.
• Previous experience in sales administration, data administration, or a related role.
• High attention to detail and accuracy in handling sales data, documentation, quotations, and reports.
• Advanced English proficiency, both written and verbal, to communicate effectively with internal and external stakeholders.
• Experienced in using CRM
• Proficient in Microsoft Excel, including data processing, formulas, and report preparation.
• Strong organizational skills, with the ability to manage multiple tasks, prioritize deadlines, and maintain accurate records.
• Able to work independently, demonstrate initiative, and follow established procedures.
• High level of integrity, reliability, and accountability in handling confidential business and sales information.

If you meet these requirements and you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!

Integrity Indonesia is an equal-opportunity employer.

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Integrity Indonesia is a foreign investment company that has operated for 25 years in Indonesia. Our business is to provide services related to the prevention, detection and investigation of fraud. Our services include employment background screening, whistleblowing systems, mystery shopping services, due diligence, research & market intelligence, asset tracing, skip tracing, claims investigations, brand protection, anti-counterfeiting, trademark investigation and market surveys.