SaaS Customer Success & Growth Evangelist

MoEngage; Jakarta Pusat; On-site; IDR 350,000,000 - 550,000,000; Full time

Benefits offered by this job

Work at scale

Smart team environment

Impactful projects

Job summary

MoEngage is seeking a results-driven Technical Account Manager to own key client relationships and accelerate growth across the platform. You will advise customers on how to maximize MoEngage capabilities, act as a trusted advisor, and lead strategic discussions with top internet brands.

The role requires 3–6 years in client management within a SaaS/BI context, strong communication, and a customer-first mindset.

Qualifications

• 3–6 years of experience with clients or managed accounts in a SaaS environment.
• Understanding of mobile ecosystem and app marketing.
• Experience in success or support engineering for SaaS is a plus.
• SaaS and B2B experience is a must.
• Strong ability to understand customer requirements and add value.

Responsibilities

• Be the point of contact for accounts and drive customer growth.
• Advise clients on effective use of the MoEngage platform.
• Act as a product evangelist, consulting leading internet companies on growth.

Skills

Account Management

SaaS sales

Client relations

Communication

Mobile ecosystem

Evangelism

Product storytelling

Job description

MoEngage is seeking a results-driven Technical Account Manager to own key client relationships and accelerate growth across the platform. You will advise customers on how to maximize MoEngage capabilities, act as a trusted advisor, and lead strategic discussions with top internet brands.

The role requires 3–6 years in client management within a SaaS/BI context, strong communication, and a customer-first mindset.