Revenue Operations (RevOps) Specialist

Eternaindonesia; Tangerang; Hybrid; IDR 180,000,000 - 300,000,000; Full time

Job summary

Eternaindonesia is seeking a Revenue Operations Specialist to drive alignment across Marketing, Sales, and Customer Success. Build a scalable revenue engine, optimize processes, and create a single source of truth across the organization.

The role focuses on owning the GTM tech stack, refining CRM workflows, and delivering data-driven insights to improve pipeline and customer outcomes.

Qualifications

• Strong data-driven mindset
• Excellent analytical skills
• Ability to work cross-functionally and break down silos
• Ownership mindset: build, optimize, and scale systems
• Experience managing CRM systems and automation workflows

Responsibilities

• Own and optimize the GTM (Go-To-Market) tech stack
• Manage and improve CRM systems (HubSpot) and workflows
• Analyze GTM data including pipeline, attribution, and unit economics
• Design and implement processes across marketing, sales, and CS
• Improve lead management, scoring, and routing systems
• Support customer success operations (health scores, churn analysis, onboarding workflows)
• Ensure data accuracy, reporting consistency, and operational efficiency

Tools

HubSpot

Looker

Portant

Zapier

Job description

We’re hiring a Revenue Operations Specialist to drive alignment across Marketing, Sales, and Customer Success. This role is critical in building a scalable revenue engine, optimizing processes, and creating a single source of truth across the organization.

What You’ll Do

• Own and optimize the GTM (Go-To-Market) tech stack
• Manage and improve CRM systems (HubSpot) and workflows
• Analyze GTM data including pipeline, attribution, and unit economics
• Design and implement processes across marketing, sales, and CS
• Improve lead management, scoring, and routing systems
• Support customer success operations (health scores, churn analysis, onboarding workflows)
• Ensure data accuracy, reporting consistency, and operational efficiency

Tech Stack You’ll Work With

• CRM: HubSpot
• Marketing Automation: HubSpot
• CPQ: Portant
• BI/Analytics: Looker
• Integrations: Zapier

What We’re Looking For

• Strong experience with HubSpot (must-have)
• Background in RevOps, Sales Ops, Marketing Ops, or similar roles
• Data-driven mindset with strong analytical skills
• Experience managing CRM systems and automation workflows
• Ability to work cross‑functionally and break down silos
• Strong ownership mindset — you build, optimize, and scale systems