Retail Water Tech Specialist — On‑Site in Jakarta

MatchaTalent; Bogor; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

MatchaTalent in Jakarta is seeking a Product Specialist to drive retail sales at mall booths through proactive customer engagement, product demonstrations, and disciplined follow-up. You will convert walk-in visitors into qualified prospects, maintain customer databases, and coordinate surveys and after-sales processes while consistently hitting individual targets.

The role requires at least a year in retail sales, strong communication, and the ability to work shifts including weekends.

Qualifications

• 1 year of experience in retail sales or related industries.
• Willing to work shifts including weekends and public holidays.
• Willing to be assigned to shopping mall locations across Jakarta.

Responsibilities

• Achieve monthly sales targets through proactive customer engagement and consultative selling.
• Engage mall visitors to generate qualified leads and sales opportunities.
• Conduct professional product demonstrations and effectively communicate product features, benefits, and value propositions.
• Collect, manage, and maintain accurate customer databases in accordance with company standards.
• Perform timely follow-up activities to convert leads into surveys and completed sales.
• Coordinate customer survey appointments and ensure smooth communication with internal teams.
• Execute daily booth opening and closing procedures, ensuring operational readiness and brand presentation.
• Maintain premium visual merchandising standards, professional appearance, and excellent customer service.
• Prepare accurate daily reports covering sales activities, leads, follow-up progress, and survey status.
• Coordinate closely with the Store Leader regarding daily targets, promotions, and operational matters.
• Support after-sales activities, including survey scheduling and installation coordination.
• Participate in product knowledge training, sales coaching, role-playing sessions, and performance evaluations.

Skills

Retail sales

Walk-in customers

Product demonstrations

Lead management

Customer engagement

Negotiation

Reporting skills

Communication skills

Store coordination

Education

Senior high school or Diploma

Bachelor's degree preferred

Tools

MS Office

Job description

MatchaTalent in Jakarta is seeking a Product Specialist to drive retail sales at mall booths through proactive customer engagement, product demonstrations, and disciplined follow-up. You will convert walk-in visitors into qualified prospects, maintain customer databases, and coordinate surveys and after-sales processes while consistently hitting individual targets.

The role requires at least a year in retail sales, strong communication, and the ability to work shifts including weekends.