RETAIL SALES SUPERVISOR

PT Maju Express Indonesia; Jakarta Utara; On-site; IDR 420,000,000 - 600,000,000; Full time

Job summary

PT Maju Express Indonesia is seeking a Store Manager to oversee daily operations across multiple Jakarta stores. You will drive sales, ensure brand standards, and mentor store teams to achieve targets.

The role requires strong leadership, travel readiness, and hands-on experience in offline retail, preferably in telecommunications or electronics. Join a fast-paced environment with growth opportunities.

Qualifications

• Bachelor's degree in Business, Retail Management, or related field.
• Minimum 2 years of retail experience, including multi-store leadership.
• Strong leadership, communication, and analytical skills.
• Solid knowledge of offline store retail operations, especially in Telecommunication / Electronic Industry.
• Customer-focused, results-oriented, and able to work in a fast-paced environment.
• Willing to travel.

Responsibilities

• Oversee daily operations and performance of all assigned stores.
• Drive sales achievement and implement strategies to improve store performance.
• Ensure strong execution of visual merchandising and brand standards.
• Lead, coach, and develop Store Managers and store teams.
• Conduct regular store visits to monitor service quality, stock levels, and compliance.
• Manage inventory accuracy, shrinkage control, and store operational SOPs.
• Handle escalated customer issues and ensure positive resolution.
• Prepare sales reports for the team on a weekly, monthly, and annual basis.

Skills

Leadership

Communication

Analytical skills

Multi-store leadership

Education

Bachelor's degree

Job description

Oversee daily operations and performance of all assigned stores.

Drive sales achievement and implement strategies to improve store performance.

Ensure strong execution of visual merchandising and brand standards.

Lead, coach, and develop Store Managers and store teams.

Conduct regular store visits to monitor service quality, stock levels, and compliance.

Manage inventory accuracy, shrinkage control, and store operational SOPs.

Handle escalated customer issues and ensure positive resolution.

Prepare sales reports for the team on a weekly, monthly, and annual basis

Requirements:

Bachelor's degree in Business, Retail Management, or related field.

Minimum 2 years of retail experience, including multi-store leadership.

Strong leadership, communication, and analytical skills.

Solid knowledge of offline store retail operations, especially in Telecommunication / Electronic Industry.

Customer-focused, results-oriented, and able to work in a fast-paced environment.

Willing to travel.