Retail Outlet Officer (Jabodetabek)

DHL Express; Jakarta Pusat; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

DHL Express Indonesia is seeking a Retail Outlet Officer to drive revenue from multi-sector customers within a defined sales territory. You will service and retain existing customers and pursue new business opportunities while delivering consistent, customer‑centric service at the retail outlet.

Key responsibilities include meeting monthly sales targets, implementing standardized guidelines, tracking store performance, and coordinating data with the country office.

Qualifications

• Minimal Bachelor's Degree, any field.
• Have passion and experience in Sales
• Good in Bahasa & English Communication Skill
• Well-groomed and well-mannered
• Willing to be placed anywhere in applied city
• Candidates must be able to meet the legal requirements to work in Indonesia.
• DHL Indonesia does not sponsor or support work authorization, visa, or immigration process for this position.

Responsibilities

• To run and deliver customer-centric service in retail outlet
• Implement standardized guidelines, procedures and monitor store performance.
• Responsible for sales target by month and driven by selling incentive
• Maintain retail outlet Cash shipment data
• Coordinate and consolidate data between retail outlet to country office
• Track store performance through a store scorecard sheet.
• Implement store hours
• Be committed to integrity, persistence, and a people first attitude

Skills

Sales

Customer service

Communication

Education

Bachelor's Degree

Job description

YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our \"Insanely Customer Centric\" Team and become a Certified International Specialist!

Grow YOUR career with DHL today!

YOUR TASKS

Retail Outlet Officer will be responsible for revenue generated from multi sectors customers from a geographically assigned sales territory, by servicing and retaining existing customers and targeting at new business opportunities.

MAIN RESPONSIBILITIES:

• To run and deliver customer-centric service in retail outlet


• Implement standardized guidelines, procedures and monitor store performance.


• Responsible for sales target by month and driven by selling incentive


• Maintain retail outlet Cash shipment data


• Coordinate and consolidate data between retail outlet to country office


• Track store performance through a store scorecard sheet.


• Implement store hours


• Be committed to integrity, persistence, and a people first attitude

YOUR PROFILE:

• Minimal Bachelor's Degree, any field.


• Have passion and experience in Sales


• Good in Bahasa & English Communication Skill


• Well-groomed and well-mannered


• Willing to be placed anywhere in applied city


• Candidates must be able to meet the legal requirements to work in Indonesia.


• DHL Indonesia does not sponsor or support work authorization, visa, or immigration process for this position.

Only qualified applications will be processed. We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills, and experience.

What We Offer

• Strong career support in an international environment


• Great culture and colleagues


• Various benefit program


• Access to comprehensive learning programs

BECOME PART OF OUR TEAM

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you.