Retail Manager

Torch; Kota Bandung; Vor Ort; IDR 167.400.000 - 256.680.000; Vollzeit

Benefits dieser Stelle

Competitive salary

BPJS health insurance

THR - religious holiday bonus

Paid vacation

Referral program

Career development

Zusammenfassung

Torch is seeking a Retail Manager in Bandung to drive performance of our offline stores. You will set strategic direction, scale store operations, and lead cross-functional collaboration to fuel sustainable growth.

Responsibilities include developing revenue growth strategies, optimizing customer experience, and overseeing inventory, budgeting, and partnerships across all locations. A strong leader with fashion retail experience is essential.

Qualifikationen

• Bachelor’s degree in a related field required.
• 7–10 years in retail with 3–5 years in management, preferably fashion accessories.
• Proven track record scaling retail operations across multiple stores.
• Strong business acumen in retail, financials, and commercial strategy.
• Excellent leadership and multi-layer team management.
• Strong data analysis to drive strategic decisions.
• Knowledge of fashion retail trends and brand experience.

Aufgaben

• Develop and lead retail strategies to drive revenue and brand positioning across offline stores.
• Oversee end-to-end store operations ensuring service standards and efficiency.
• Define customer experience strategy for a consistent journey across stores.
• Analyze sales, traffic, conversion, ATV and translate insights into actions.
• Drive store expansion and new location openings.
• Collaborate with Marketing, Commercial, and Product teams on campaigns and activations.
• Oversee inventory strategy to optimize stock and sell-through.
• Ensure visual merchandising aligns with brand identity.
• Manage retail budgeting and cost controls to hit profitability targets.
• Build relationships with mall management, vendors, and partners.
• Identify opportunities for innovation, process improvement and scalability.
• Lead, coach and develop Area Managers & Store Teams.

Kenntnisse

Retail leadership

Store operations

Team management

Analytical skills

Ausbildung

Bachelor’s degree in Business Administration

Tools

POS systems

Jobbeschreibung

Create products that move with people, and grow together with TORCH

Job OverviewWe are looking for a Retail Manager who will lead and drive overall retail business performance. This role is responsible for setting strategic direction, scaling offline store operations, and ensuring operational excellence across all stores. You will oversee retail expansion, strengthen brand experience, and optimize commercial performance while leading cross-functional collaboration to support sustainable growth.

Key Responsibilities

• Develop and lead overall retail strategies to drive revenue growth, profitability, and brand positioning across all offline stores
• Oversee end-to-end retail operations across all stores, ensuring excellence in execution, service standards, and operational efficiency
• Define and optimize customer experience strategy to ensure a consistent and customer‑centric journey across all stores
• Analyze retail performance (sales, traffic, conversion, ATV, etc.) and translate insights into actionable strategies for continuous improvement
• Drive retail expansion strategy, including new store openings, location evaluation, and offline store growth
• Collaborate with Marketing, Commercial, and Product teams to align campaigns, product launches, and in-store activations
• Oversee inventory strategy across stores to ensure optimal stock allocation, minimize stock issues, and maximize sell‑through
• Ensure strong implementation of visual merchandising standards aligned with brand identity across all retail touchpoints
• Own and manage retail budgeting, financial planning, and cost control to ensure profitability targets are achieved
• Build and manage relationships with key stakeholders, including mall management, vendors, and external partners
• Continuously identify opportunities for innovation, process improvement, and operational scalability
• Lead, coach, and develop retail teams (including Area Managers & Store Teams) to achieve high performance and strong team engagement

Requirements

• Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field
• Minimum 7–10 years of experience in retail, with at least 3–5 years in a managerial or leadership role within the fashion retail industry (preferably bags or accessories)
• Proven track record in scaling retail operations and managing multiple store locations
• Strong business acumen with deep understanding of about retail business, financial performance, and commercial strategy
• Excellent leadership and people management skills, with experience managing multi‑layer teams
• Strong analytical skills with the ability to translate data into strategic decisions
• In‑depth knowledge of fashion retail trends, consumer behavior, and market dynamics
• Strong understanding of visual merchandising and brand experience execution
• Experience in retail expansion and store development is highly preferred
• Strategic, proactive, and results‑driven mindset
• Strong problem‑solving skills and ability to navigate complex operational challenges
• Ability to thrive in a fast‑paced, dynamic, and growth‑oriented environment

Discover the Perks & Benefits

• Receive a competitive monthly salary aligned with your skills, experience, and contribution to the company.
• Ied al Fitri Bonus (THR): Annual religious holiday allowance provided before Ied al Fitri to support your celebration with family.
• Social Security Coverage (BPJS): Comprehensive health and employment protection in accordance with Indonesian government regulations.
• Performance‑Based Incentive: Earn additional monthly incentives based on individual performance and company achievements.
• Enjoy paid leave days each year to rest, recharge, and maintain work‑life balance.
• Employee Referral Program Bonus: We reward employees who help us grow—receive a bonus for every successful referral.
• Engagement Program: Activities that foster teamwork, open communication, and a positive workplace culture.
• Defined career paths and continuous development to help you reach your full potential.

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