Store Coordinator Purwokerto

Torch; Purwokerto; Presencial; IDR 55.800.000 - 78.120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

Ied al Fitri Bonus

BPJS health & employment protection

Performance-based incentives

Engagement program

Employee referral bonus

Career development

Descripción de la vacante

Torch is seeking a Store Coordinator for the Purwokerto store to lead daily operations, drive sales, and ensure a smooth, customer-focused shopping environment. You will manage staff, train new hires, oversee inventory, and maintain visual merchandising standards to align with brand guidelines.

The role requires leadership experience in fashion retail, strong communication skills, and a commitment to delivering exceptional customer experiences in a fast-paced store setting.

Formación

• 2+ years of experience in a fashion retail leadership role.
• Strong leadership with ability to motivate and develop a team.
• Excellent verbal and written communication, customer focus, and problem-solving skills.

Responsabilidades

• Supervise and lead store staff to follow policies, procedures, and service standards.
• Provide excellent customer service and promptly address inquiries or issues.
• Assist in achieving sales targets by motivating the team and implementing sales strategies.
• Oversee inventory control activities including stock replenishment and transfers.
• Support visual merchandising to maintain an attractive and organized store.
• Train new staff and provide ongoing coaching to improve performance.
• Handle opening/closing procedures, cash handling, and store cleanliness.
• Maintain communication with store manager and staff; relay important information.
• Resolve team or customer issues, escalating when needed.

Conocimientos

Leadership

Customer service

Sales

Inventory control

Merchandising

Training

Communication

Descripción del empleo

Create products that move with people, and grow together with TORCH

Summary

We want YOU to be part of Torch growth! As a Store Coordinator, you will manage the day-to-day operations of our Purwokerto store. Store Coordinator will be responsible for contributing to store's overall success by overseeing the efficient functioning of various aspects. This position requires a combination of leadership, organizational, and interpersonal skills, along with a deep understanding of the fashion retail environment.

Job Role

• Supervise and lead a team of store staff, ensuring they understand and adhere to company policies, procedures, and customer service standards.
• Provide excellent customer service and address customer inquiries or issues promptly. Ensure that the team maintains a positive and customer-friendly environment.
• Assist in achieving sales targets by motivating the team, monitoring sales performance, and implementing strategies to enhance sales.
• Oversee and participate in inventory control activities, such as stock replenishment, merchandise transfers, and regular stock checks.
• Support the implementation of visual merchandising guidelines to create an attractive and organized store layout.
• Train new staff members, conduct ongoing training sessions, and provide coaching to improve team performance.
• Assist in day-to-day store operations, including opening and closing procedures, handling cash transactions, and maintaining a clean and organized store.
• Maintain effective communication with the store manager, other supervisors, and staff. Relay important information and ensure that the team is well-informed.
• Address and resolve any issues or conflicts that may arise within the team or with customers, escalating to higher management when necessary.

Requirements

• Min. 2 years of experience as a store leader/PIC store/Store Coordinator/Store Manager in a fashion retail industry is a must.
• Strong leadership qualities with the ability to motivate and guide a team. Experience in leading and developing a team is desirable.
• Effective communication skills, both verbal and written, to interact with team members, customers, and other stakeholders.
• A customer-centric approach with a commitment to providing a positive shopping experience.
• Strong organizational and multitasking abilities to manage various responsibilities and prioritize tasks efficiently.
• Ability to identify and solve problems quickly and efficiently, either independently or by collaborating with the store manager.
• Flexibility to adapt to changing priorities, tasks, and situations in a fast-paced retail environment.
• Willing to be placed in our Purwokerto store.

Discover the Perks & Benefits

Receive a competitive monthly salary aligned with your skills, experience, and contribution to the company.

Ied al Fitri Bonus (THR)

Annual religious holiday allowance provided before Ied al Fitri to support your celebration with family.

Social Security Coverage (BPJS)

Comprehensive health and employment protection in accordance with Indonesian government regulations.

Performance-Based Incentive

Earn additional monthly incentives based on individual performance and company achievements.

Engagement Program

Activities that foster teamwork, open communication, and a positive workplace culture.

Employee Referral Program Bonus

We reward employees who help us grow—receive a bonus for every successful referral.

Defined career paths and continuous development to help you reach your full potential.

Retail Sales · Purwokerto

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