Retail Fashion Coach: Elevate Styling & Customer Experience

Everbest Group

Tangerang

On-site

IDR 133,920,000 - 234,360,000

Full time

4 days ago

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Benefits offered by this job

Growth opportunities

Collaborative culture

Impactful opportunities

BPJS & Insurance

Lunch provided

Sport activities

Career development

Job summary

Everbest Group is seeking a passionate Retail Fashion Coach to elevate styling, product knowledge, and customer engagement across frontline retail teams. You will empower store associates through impactful coaching and training, bringing our brand DNA to life while enhancing the in-store customer experience and driving sales performance.

The role requires a Bachelor’s in Fashion or related field, English proficiency, and 2–3 years in retail training or fashion education.

Qualifications

Bachelor's degree in Fashion, Retail Management, Business, Training & Development, or related field.
Professional training or coaching certification is an advantage.
Strong verbal and written communication skills in English are required.
Minimum 2–3 years of experience in Retail Training, Fashion Styling, Fashion Education, Retail Operations, or Learning & Development, preferably within the fashion or lifestyle retail industry.
Delivering training and coaching programs for frontline retail teams.
Fashion styling, product knowledge, brand storytelling, and customer engagement.
Facilitating classroom, in-store, and on-the-job coaching sessions across multiple store locations.
Developing training materials such as styling guides, lookbooks, product manuals, and presentation decks.
Monitoring training effectiveness, analyzing capability gaps, and providing recommendations for continuous improvement.

Responsibilities

Deliver engaging training sessions on fashion trends, styling principles, product knowledge, and brand storytelling tailored to each brand's identity.
Coach retail teams on personalized styling, outfit-building, and customer engagement techniques to enhance the shopping experience and drive sales conversion.
Support onboarding of new retail employees through foundational training on brand, products, styling, and customer service standards.
Translate seasonal collections, product launches, and fashion trends into practical styling guidance for the sales floor.
Champion brand standards by coaching teams on grooming, uniform presentation, visual appearance, and store expression.
Create and maintain training materials including styling guides, lookbooks, product manuals, and training presentations.