Restaurant Supervisor: Lead Service & Guest Experience

Pt Petgo Bastian; Jawa Barat; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Competitive hourly wage with tips

Opportunities for advancement to mgmt

Staff meals provided during shifts

Employee discounts on dining

Job summary

Marriott International in Depok, West Java, is seeking an enthusiastic Restaurant Supervisor to oversee day-to-day front-of-house operations and lead the service team. You will ensure smooth dining room flow, maintain high standards of presentation, and resolve guest concerns with professionalism.

The role focuses on coaching staff, managing reservations, and upholding health, safety and sanitation standards in a popular dining spot. Opportunities for advancement are offered.

Qualifications

• Previous experience as a supervisor or team lead in a restaurant.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of food and beverage service, including wine and spirits, a plus.

Responsibilities

• Supervise daily restaurant operations, ensuring adherence to service standards.
• Lead, train, and motivate the service staff to deliver outstanding guest experiences.
• Manage table reservations, guest seating, and overall dining room flow.
• Handle guest inquiries, complaints, and feedback promptly and effectively.
• Ensure compliance with all health, safety, and sanitation regulations.
• Assist with inventory management and ordering of supplies for the service areas.

Skills

Leadership

Communication

Problem-solving

Customer service

Stress management

Job description

Marriott International in Depok, West Java, is seeking an enthusiastic Restaurant Supervisor to oversee day-to-day front-of-house operations and lead the service team. You will ensure smooth dining room flow, maintain high standards of presentation, and resolve guest concerns with professionalism.

The role focuses on coaching staff, managing reservations, and upholding health, safety and sanitation standards in a popular dining spot. Opportunities for advancement are offered.