Restaurant Leader: Elevate Service & Profit

Westin Hotels & Resorts; Batam; On-site; IDR 4,687,200,000 - 6,026,400,000; Full time

Job summary

Westin Hotels & Resorts in Batam, Indonesia, is seeking a Management-level professional to supervise day-to-day restaurant operations, oversee room service where applicable, and assist with menu planning and sanitation standards. The role focuses on maximizing guest satisfaction and financial performance in the F&B domain.

The candidate will plan training needs, supervise staff, and ensure compliance with local liquor laws and safety standards while maintaining a high level of service across

Qualifications

• : High school diploma or GED with 4 years experience in the food and beverage, culinary, or related professional area.
• : 2-year degree with 2 years experience in F&B or related field; 2 years experience.
• : Supervising daily restaurant operations and managing staff actions.

Responsibilities

• : Supervises and manages employees and day-to-day operations.
• : Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• : Reviews staffing levels to meet guest service, operational, and financial objectives.
• : Leads and coaches team members to improve knowledge and performance.
• : Ensures compliance with food & beverage policies and local health regulations.
• : Manages guest interactions and handles issues to maintain guest satisfaction.

Skills

Employee supervision

Operational management

Food and beverage service

Leadership qualities

Staff development

Education

High school diploma or GED; 4 years F&B experience

2-year degree in hospitality or related field; 2 years F&B experience

Job description

Westin Hotels & Resorts in Batam, Indonesia, is seeking a Management-level professional to supervise day-to-day restaurant operations, oversee room service where applicable, and assist with menu planning and sanitation standards. The role focuses on maximizing guest satisfaction and financial performance in the F&B domain.

The candidate will plan training needs, supervise staff, and ensure compliance with local liquor laws and safety standards while maintaining a high level of service across