Restaurant Operations Leader – Multi-Brand Growth

Pt. Eatwell Culinary Indonesia; Indonesia; On-site; IDR 420,000,000 - 700,000,000; Full time

Benefits offered by this job

Competitive base pay

Performance-based incentives

Job summary

Pt. Eatwell Culinary Indonesia is seeking an experienced Senior Restaurant Operations Manager to lead and optimize the operations of multiple high-end dining establishments in Pekanbaru.

This strategic role demands a seasoned professional with deep restaurant management expertise, strong leadership, and a passion for delivering exceptional dining experiences. The successful candidate will drive profitability, maintain operational excellence, and foster a positive work environment for a dedicated

Qualifications

• 7+ years in restaurant management or multi-unit leadership.
• Experience driving profitability and operational efficiency in high-volume, fine-dining environments.
• Strong understanding of P&L statements, budgeting, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Experience in staff training and performance management.
• Familiarity with restaurant management software and POS systems.

Responsibilities

• Oversee day-to-day management of multiple restaurant locations ensuring consistent quality and service.
• Develop and implement operational plans to improve efficiency, customer satisfaction, and profitability.
• Manage budgets, control costs, and drive revenue across all outlets.
• Recruit, train, mentor, and manage restaurant staff including managers and service teams.
• Ensure compliance with health, safety, and hygiene regulations.
• Conduct performance reviews and provide feedback to team members.
• Collaborate with culinary teams to refine menus and maintain high food quality.
• Manage inventory, procurement, and supplier relationships.
• Analyze sales data and market trends to identify opportunities for improvement and expansion.
• Develop and execute marketing and promotional activities with the marketing department.

Skills

Leadership

Communication

Interpersonal skills

Staff development

Budgeting

P&L management

Cost control

Education

Bachelor's degree in Hospitality Management

Tools

POS systems

Restaurant management software

Job description

About the Role

Our client, a renowned culinary group, is looking for an experienced Senior Restaurant Operations Manager to lead and optimize the operations of multiple high-end dining establishments in Pekanbaru. This strategic role requires a seasoned professional with a deep understanding of restaurant management, exceptional leadership skills, and a passion for delivering unparalleled dining experiences. The successful candidate will be instrumental in driving profitability, maintaining operational excellence, and fostering a positive work environment for a dedicated team. This is a significant opportunity to shape the future of dining in Pekanbaru.

Key Responsibilities

• Oversee the day-to-day management of several restaurant locations, ensuring consistent quality and service standards.
• Develop and implement strategic operational plans to improve efficiency, customer satisfaction, and profitability.
• Manage budgets, control costs, and drive revenue growth across all assigned outlets.
• Recruit, train, mentor, and manage restaurant staff, including managers, supervisors, and service teams.
• Ensure compliance with all health, safety, and hygiene regulations.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Collaborate with culinary teams to refine menus and maintain high food quality standards.
• Manage inventory, procurement, and supplier relationships.
• Analyze sales data and market trends to identify opportunities for improvement and expansion.
• Develop and execute marketing and promotional activities in coordination with the marketing department.

Requirements

• A minimum of 7 years of progressive experience in restaurant management, with at least 3 years in a multi-unit or senior management role.
• Demonstrated success in driving profitability and operational efficiency in high-volume, fine-dining environments.
• Strong understanding of P&L statements, budgeting, and cost control measures.
• Excellent leadership, communication, and interpersonal skills.
• Experience in staff training, development, and performance management.
• Proficiency in restaurant management software and POS systems.
• A strong commitment to maintaining the highest standards of customer service.
• Ability to adapt to a fast-paced and demanding work environment.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Extensive knowledge of the culinary scene in Pekanbaru is a plus.

Benefits

This position offers an attractive salary package, including competitive base pay, performance-based incentives, and a generous benefits allowance. Employees will have access to ongoing professional development, opportunities for career advancement within a growing company, and the chance to work with a passionate and experienced team. Our client values innovation and provides a dynamic work culture.